| Value | Category | Cases | |
|---|---|---|---|
| -9 | Missing | 0 | 
                                    
                                    0%
                                 | 
| -8 | Missing due to a mistake in CAPI enabling rule that was later fixed | 0 | 
                                    
                                    0%
                                 | 
| -7 | Missing due to late addition of question | 0 | 
                                    
                                    0%
                                 | 
| -6 | No record kept/Record not available/Attendance not taken | 0 | 
                                    
                                    0%
                                 | 
| -5 | Not available | 0 | 
                                    
                                    0%
                                 | 
| -4 | No response | 0 | 
                                    
                                    0%
                                 | 
| -3 | Not applicable | 0 | 
                                    
                                    0%
                                 | 
| -2 | Don't know | 1 | 
                                    
                                    0.1%
                                 | 
| -1 | Refused | 5 | 
                                    
                                    0.7%
                                 | 
| 1 | More satisfied | 358 | 
                                    
                                    49.4%
                                 | 
| 2 | Less satisfied | 202 | 
                                    
                                    27.9%
                                 | 
| 3 | About the same | 159 | 
                                    
                                    21.9%
                                 | 
| Sysmiss | 2178 |