Value |
Category |
No explaination |
|
clearer from customer service centre |
|
dissemination of information is poor |
|
explanation lacked details of process |
|
followed up on land that was idle and went ot inormation desk, then referedto information officer |
|
instructions were vague |
|
instructions where understandable |
|
not easy to understand |
|
not sufficently |
|
only after desk officer explained |
|
procedure clearly explained |
|
proocedure was clear |
|
was told to go to counter 3 |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.