| Value | Category |
|---|---|
| 11 | Too far |
| 12 | Cost |
| 21 | Long waiting time |
| 22 | Bad equipped |
| 23 | Medicines not available |
| 24 | Poor hygiene |
| 25 | Lack of privacy |
| 31 | Not enough personnel |
| 32 | No qualified staff |
| 33 | Staff not nice |
| 41 | Feel better at home |
| 51 | Not sick |
| 61 | Too late |
| 96 | Other |
| 98 | Dont'know |