Threshold Performance Evaluation 2009-2010
Zambia, 2009 - 2010
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Jul 07, 2015
Last modified
Mar 29, 2019
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- Data files
-
Immigration
Household Data
Set -
Lands Bulk
Filer Matrix -
Lands Bulk
Filer Question
6 -
Lands Bulk
Filer -
Lands
Households
Matrix -
Lands
Households
Question 7 -
Lands
Households -
PACRO Bulk
Filer Question
6 -
PACRO Bulk
Filer -
PACRO Firm
level survey -
PACRO
Livingstone -
ZRA CACP data
set -
ZRA firm level
survey 26 March
2010 Question 8 -
ZRA firm level
survey 26 March
2010
Q24a: If you have not lodged a complaint with Lands, why not (Q24A)
Data file: Lands Bulk Filer
Overview
Valid:
19
Invalid:
0
Type:
Discrete
Decimal:
0
Start:
439
End:
441
Width:
3
Range:
-
Format:
Questions and instructions
Categories
| Value | Category |
|---|---|
| 1 | I am satisfied with their service/No reason to complain |
| 2 | I do not believe they will respond |
| 3 | I am too busy |
| 4 | I don't want trouble with them |
| 5 | Other |
| 6 | I don't want trouble with them and I am giving them time |
| 7 | They are the same people |
| 8 | Complaints not responded to on time |
| 9 | Usually verbal complaint is responded to |
| 10 | Staff are defensive of poor quality of service delivery |
| 11 | Recently registered |
| 12 | Don't know where to go |
| 777 | N/A |
| 888 | Don't know |
| 999 | No response |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.