| Value | Category |
|---|---|
| 2010 has ben worse | |
| No explaination | |
| appointments are still defered | |
| for locating documents it is much better | |
| leaves much to be desired | |
| less man power. there are less registrars, more of them would be much better. | |
| loss of files is less common | |
| we can sit down and explanation of what we can do are given by desk officers |