Threshold Performance Evaluation 2009-2010

Zambia, 2009 - 2010

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Reference ID

ZMB_2009_MCC-TPE_v01_M

Producer(s)

Erin Weiser, Rema Balasundaram

Metadata

DDI/XML JSON

Created on

Jul 07, 2015

Last modified

Mar 29, 2019

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14801

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Q20b: Comments regarding the quality of customer care (Q20B)

Data file: Lands Bulk Filer

Overview

Valid: 19

Invalid: 0

Type: Discrete

Start: 209

End: 290

Width: 82

Format:

Questions and instructions

Categories

Value	Category
No comments
collecting of documents is better organised
little changes such as consent and lodging of documents. not bad
though difficult to follow up an application as no staff is personally responsible
usually there isn't anyone at counters to attend to clients

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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