Threshold Performance Evaluation 2009-2010
Zambia, 2009 - 2010
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Jul 07, 2015
Last modified
Mar 29, 2019
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- Data files
-
Immigration
Household Data
Set -
Lands Bulk
Filer Matrix -
Lands Bulk
Filer Question
6 -
Lands Bulk
Filer -
Lands
Households
Matrix -
Lands
Households
Question 7 -
Lands
Households -
PACRO Bulk
Filer Question
6 -
PACRO Bulk
Filer -
PACRO Firm
level survey -
PACRO
Livingstone -
ZRA CACP data
set -
ZRA firm level
survey 26 March
2010 Question 8 -
ZRA firm level
survey 26 March
2010
Q30b: Comment (Q30B)
Data file: ZRA firm level survey 26 March 2010
Overview
Valid:
30
Type:
Discrete
Start:
548
End:
669
Width:
122
Format:
Questions and instructions
Categories
| Value | Category |
|---|---|
| 1 - 2 year ago it was even better than it is now, when it first started, genral morale was high and they wanted to impress | |
| N/A | |
| No comments | |
| There was poor customer comfort in service center at the time, the staff were not good in terms of courtesy | |
| chairs were not enough to cater for clients and many would wait standing | |
| customer service centre is comfortable but staff a | |
| facilities have been improved and staff are well trained (Computerised) | |
| first visit was better - new queing system has caused longer waiting | |
| staff are a little more accomodating this time | |
| there are more staff to attend to clients | |
| there is improvement in staff courtesy |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.