| Value | Category |
|---|---|
| 1 | Suggestion box at the office |
| 2 | Spoke to a staff member |
| 3 | Wrote a letter to management |
| 4 | Called the immigration office |
| 5 | Logged a complaint at the Anti-Corruption Commission |
| 6 | Lodged a complaint at the Advocacy Legal Advice Centre |
| 7 | Other |
| 8 | Suggestion Box at the office |
| 777 | N/A |
| 999 | N/A |