Post Distribution Monitoring: Multi Purpose Cash Assistance Mid-Year 2022

Jordan, 2022

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Reference ID

JOR_2022_PDM-MPC_v01_M

Producer(s)

UN Refugee Agency (UNHCR)

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Jul 10, 2023

Last modified

Jul 10, 2023

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Data file: Household

This file contains the household data collected during the survey.

Cases:	660
Variables:	352

Variables

A1. Date

method_collection

method of data collection

A3. governorate:

A5. Is the person registered to receive the cash from UNHCR, or another member of their household over the age of 18, available for this survey?

B1. Do you agree to continue with this survey?

B3. What is your nationality?

B5. What is your sex?

B6. What is your age?

B7. How long has this household been living in Jordan?

B8. Are you the person registered to receive the cash assistance from UNHCR?

B8a

B8a. What is the sex of the person registered to receive the cash assistance from UNHCR?

B8b

B8b. What is your relation to the person registered to receive the cash assistance from UNHCR?

cal_total

Total people

B9a

B9a. Are they all registered with UNHCR?

B9c_1

B9c.if no what is the nationality of the not registered?/Syrian

B9c_2

B9c.if no what is the nationality of the not registered?/Yemeni

B9c_3

B9c.if no what is the nationality of the not registered?/Iraqi

B9c_4

B9c.if no what is the nationality of the not registered?/Sudanese

B9c_5

B9c.if no what is the nationality of the not registered?/Somali

B9c_6

B9c.if no what is the nationality of the not registered?/jordanien

B9c_7

B9c.if no what is the nationality of the not registered?/Palestinian

B9c_8

B9c.if no what is the nationality of the not registered?/Other

B9b

B9b How many cases are registered with UNHCR?

B10

B10. How many of the registered cases (other than yours) are receiving cash assistance from UNHCR?

B10a

B10a. Besides the UNHCR cash assistance, do you receive other assistance (cash or in -kind such as food aid)

B10b_1

B10b.If yes, please specify from which organization?/WFP

B10b_2

B10b.If yes, please specify from which organization?/UNICEF

B10b_3

B10b.If yes, please specify from which organization?/INGOs

B10b_4

B10b.If yes, please specify from which organization?/Local organisations

B10b_5

B10b.If yes, please specify from which organization?/other

B11

B11. How long have you been receiving the cash assistance from UNHCR?

B12

B12. How do you receive your UNHCR cash assistance?

C1. How much cash did your household receive from UNHCR at the last distribution?

C2. Was this the amount you were expecting to receive?

C2a

C2a.if No

C3. Did you receive the cash from UNHCR on the day you were expecting it?

C3a

C3a.C2a.if No

C3b

C3b. How did you reach the ATM/Mobile Wallet agent?

C4. Did the person registered to receive the cash need help to withdraw or spend the cash assistance?

C4a_1

C4a. Why did they need help?/Limited mobility

C4a_2

C4a. Why did they need help?/No time

C4a_3

C4a. Why did they need help?/Did not know how to use the card

C4a_4

C4a. Why did they need help?/Items too heavy to carry

C4a_5

C4a. Why did they need help?/Place of withdrawal of cash not accessible

C4a_6

C4a. Why did they need help?/No money to pay transport to withdraw/spend the cash

C4a_7

C4a. Why did they need help?/Can’t read instructions to withdraw money

C4a_8

C4a. Why did they need help?/Instructions to withdraw are in a language I don’t understand

C4a_9

C4a. Why did they need help?/Other

C5_1

C5. Where did you go to spend the cash?/Local market

C5_2

C5. Where did you go to spend the cash?/Local shop

C5_3

C5. Where did you go to spend the cash?/Supermarket

C5_4

C5. Where did you go to spend the cash?/Wholesalers

C5_5

C5. Where did you go to spend the cash?/landlord

C5_6

C5. Where did you go to spend the cash?/other

C5_7

C5. Where did you go to spend the cash?/Don't know

C6. Do you collect assistance from the nearest ATM/mobile wallet agent to you?

C6a_1

C6a. If no, why?/ATM technical error

C6a_2

C6a. If no, why?/Long line/crowding

C6a_3

C6a. If no, why?/The ATM is out of service

C6a_4

C6a. If no, why?/Didn’t feel safe

C6a_5

C6a. If no, why?/Not enough cash at agent/ exchange house (mobile wallet)

C6a_6

C6a. If no, why?/Cash out using Card-less services is not near me (mobile wallet)

C6a_7

C6a. If no, why?/It is cheaper to go to an agent/ exchange house than an ATM. (mobile wallet)

C6a_8

C6a. If no, why?/Other (specify)

C7. How long did it take you to reach the place you spent the cash?

C8. How much did it cost you to go and come back to the place you spent the cash?

C7a

C7. How long did it take you to reach the place you withdrawal the cash?

C8a

C8. How much did it cost you to go and come back to the place you withdrawal the cash?

C9. How many trips did you make to withdraw?

C9a

C9a. If Multiple trips same day, how many time

C9b

C9b. If Multiple trips same day, how many days

C9ca

C9ca. If Multiple trips same day or Went on different days Explain why:

C9cb

C9cb. If Multiple trips same day or Went on different days Explain why:

C9cc

C9cc. If Multiple trips same day or Went on different days Explain why:

C10

C10. Who is in possession of your ATM card / SIM card at present?

C11

C11. Who in your household decided how the cash assistance should be spent?

C12

C12. Was there any disagreement on use of the cash assistance?

C13

C13. What other sources of income or support has your household received or used in the last 4 weeks?

C13_1

Formal income generating activities e.g. any business or activities generating money, or salary

C13_2

Informal income generating activities e.g. casual /seasonal labour

C13_3

Savings

C13_4

Remittances

C13_5

Support from friends / family (locally)

C13_6

Loans (debt or credit)

C13_7

NGOs/agencies – giving cash support

C13_8

NGOs/agencies – giving material support

C13_9

NGOs/agencies – giving other support

C13_10

Other

C13_11

total income

C14

C14. In which sector were the activity?

D1. Did you feel physically unsafe or at risk of harm during the last distribution:

D1a

D1a. Going to withdraw or get the money?

D1a1

D1a1. If Yes is it related to the COVID-19 pandemic?

D1b

D1b. Keeping the money at home?

D1c

D1c. Going to spend the money?

D1c1

D1c1. If Yes is it related to the COVID-19 pandemic?

D1d

D1d. Did anything else make you feel physically unsafe or at risk of harm related to the cash assistance?

D2. Did you experience any of these problems receiving/withdrawing or spending the cash from UNHCR?

D2a

D2a. The registered person is not available to withdraw or access the money?

D2b

D2b. Wrong pin code or forgotten pin code or could not enter PIN code yourself?

D2c

D2c. Poor service at the bank / mobile money agent/ etc when withdrawing the money?

D2c1_1

D2c1. What Difficulties did you face?/Many attempts to scan the eye

D2c1_2

D2c1. What Difficulties did you face?/Couldn’t scan the eye at all

D2c1_3

D2c1. What Difficulties did you face?/Didn’t know how to use the iris camera

D2c1_4

D2c1. What Difficulties did you face?/Have to go the bank more than once to withdraw the money because of the crowds

D2c1_5

D2c1. What Difficulties did you face?/Didn’t feel safe scanning my eyes

D2c1_6

D2c1. What Difficulties did you face?/Don’t know how to use the ATM

D2c1_7

D2c1. What Difficulties did you face?/The machine is out of service

D2c1_8

D2c1. What Difficulties did you face?/Cash machine said not authorised

D2c1_9

D2c1. What Difficulties did you face?/Wrong balance (zero or less balance)

D2c1_10

D2c1. What Difficulties did you face?/didn't take the covid-19 vaccine and I didn't have a negative PCR test as per the government procedures to enter facilities

D2c1_11

D2c1. What Difficulties did you face?/Other (specify)

attemptsiris

How many attempt?

D2c1a_1

D2c1. What Difficulties did you face?/Have to go the bank more than once to withdraw the money because of the crowds

D2c1a_2

D2c1. What Difficulties did you face?/Don’t know how to use the ATM

D2c1a_3

D2c1. What Difficulties did you face?/The machine is out of service

D2c1a_4

D2c1. What Difficulties did you face?/Wrong balance (zero or less balance)

D2c1a_5

D2c1. What Difficulties did you face?/Lost ATM Card

D2c1a_6

D2c1. What Difficulties did you face?/Didn’t feel safe using ATM card

D2c1a_7

D2c1. What Difficulties did you face?/didn't take the covid-19 vaccine and I didn't have a negative PCR test as per the government procedures to enter facilities

D2c1a_8

D2c1. What Difficulties did you face?/Other (specify)

D2c1c_1

D2c1. What Difficulties did you face?/Could not use the mobile application

D2c1c_2

D2c1. What Difficulties did you face?/Not enough cash at agent

D2c1c_3

D2c1. What Difficulties did you face?/Paying fees for the cash out

D2c1c_4

D2c1. What Difficulties did you face?/ATM technical error during cash out

D2c1c_5

D2c1. What Difficulties did you face?/My SIM was disconnected, and wallet was inactive

D2c1c_6

D2c1. What Difficulties did you face?/I lost my phone/SIM

D2c1c_7

D2c1. What Difficulties did you face?/I could not reach the provider’s call centre

D2c1c_8

D2c1. What Difficulties did you face?/Timeline of assistance delivery

D2c1c_9

D2c1. What Difficulties did you face?/didn't take the covid-19 vaccine and I didn't have a negative PCR test as per the government procedures to enter facilities

D2c1c_10

D2c1. What Difficulties did you face?/Other (specify)

D2d

D2d. Market/shop/trader/ Wholesalers refused to serve you?

D2e

D2e. Needed to pay additional money or do favours in order to withdraw or spend cash?

D2ea_1

D2ea. Who did you need to give money or favours to?/Another household member

D2ea_2

D2ea. Who did you need to give money or favours to?/Another family member (outside the household)

D2ea_3

D2ea. Who did you need to give money or favours to?/Friend

D2ea_4

D2ea. Who did you need to give money or favours to?/Community leader

D2ea_5

D2ea. Who did you need to give money or favours to?/Stranger

D2ea_6

D2ea. Who did you need to give money or favours to?/Bank/mobile money/FSP agent

D2ea_7

D2ea. Who did you need to give money or favours to?/Shopkeeper

D2ea_8

D2ea. Who did you need to give money or favours to?/Other

D2f

D2f. Did you experience any other problems withdrawing or spending the cash from UNHCR?

D2g

D2g. Did you find a solution to your problem?

E1. Were you able to find the items/services you needed in the markets/shops?

E2. Were you able to find the right quality of items/services in the market?

E3. Has there been any increase in the price of any items/services in the last 4 weeks?

E3a_1

E3a. What items/services have increased in price?/Food

E3a_2

E3a. What items/services have increased in price?/Water

E3a_3

E3a. What items/services have increased in price?/Hygiene items

E3a_4

E3a. What items/services have increased in price?/Health costs (including medicines)

E3a_5

E3a. What items/services have increased in price?/Rent

E3a_6

E3a. What items/services have increased in price?/Shelter repair (e.g. rehabilitation, extension, materials)

E3a_7

E3a. What items/services have increased in price?/Household items (e.g. mattress, blankets, jerry can)

E3a_8

E3a. What items/services have increased in price?/Firewood / Fuel for cooking or heating

E3a_9

E3a. What items/services have increased in price?/Clothes / shoes

E3a_10

E3a. What items/services have increased in price?/Utilities and bills (e.g. electricity, water bills, phone calling credit)

E3a_11

E3a. What items/services have increased in price?/Towards a livelihood activity (e.g. seeds, tools, farming, fishing, petty trade etc.)

E3a_12

E3a. What items/services have increased in price?/Education (e.g. school fees, uniform, books).

E3a_13

E3a. What items/services have increased in price?/Entertainment (including alcohol, cigarettes)

E3a_14

E3a. What items/services have increased in price?/Transport

E3a_15

E3a. What items/services have increased in price?/Legal assistance / documents

E3a_16

E3a. What items/services have increased in price?/Other (Specify)

F1. Of the cash you have received from UNHCR, how much have you spent already?

F2_1

F2. What did you spend the UNHCR cash on?/Food

F2_2

F2. What did you spend the UNHCR cash on?/Water

F2_3

F2. What did you spend the UNHCR cash on?/Hygiene items

F2_4

F2. What did you spend the UNHCR cash on?/Health costs (including medicines)

F2_5

F2. What did you spend the UNHCR cash on?/Rent

F2_6

F2. What did you spend the UNHCR cash on?/Shelter repair (e.g. rehabilitation, materials)

F2_7

F2. What did you spend the UNHCR cash on?/Household items (e.g. mattress, blankets, jerry can)

F2_8

F2. What did you spend the UNHCR cash on?/Firewood / Fuel for cooking or heating

F2_9

F2. What did you spend the UNHCR cash on?/Clothes / shoes

F2_10

F2. What did you spend the UNHCR cash on?/Utilities and bills (e.g. electricity, water bills, phone calling credit)

F2_11

F2. What did you spend the UNHCR cash on?/Assets for a livelihood activity (e.g seeds, tools, farming, fishing, petty trade etc)

F2_12

F2. What did you spend the UNHCR cash on?/Education (e.g. school fees, uniform, books)

F2_13

F2. What did you spend the UNHCR cash on?/Entertainment (including alcohol, cigarettes)

F2_14

F2. What did you spend the UNHCR cash on?/Transport

F2_15

F2. What did you spend the UNHCR cash on?/Debt repayment

F2_16

F2. What did you spend the UNHCR cash on?/Gave some to other family members / relatives / friends

F2_17

F2. What did you spend the UNHCR cash on?/Legal assistance / documents

F2_18

F2. What did you spend the UNHCR cash on?/Other (please specify)

importance_expense

Please rank in order of importance

importance_expense_1

1st choice

importance_expense_2

2nd choice

importance_expense_3

3rd choice

importance_expense_4

4th choice

importance_expense_5

5th choice

expenses_1

How much did you spend on food?

expenses_2

How much did you spend on Water?

expenses_3

How much did you spend on Hygiene items?

expenses_4

How much did you spend on Health costs (including medicines)?

expenses_5

How much did you spend on Rent?

expenses_6

How much did you spend on Shelter repair (e.g. rehabilitation, materials) ?

expenses_7

How much did you spend on Household items (e.g. mattress, blankets, jerry can)?

expenses_8

How much did you spend on Firewood / Fuel for cooking or heating?

expenses_9

How much did you spend on Clothes / shoes?

expenses_10

How much did you spend on Utilities and bills (e.g. electricity, water bills, phone calling credit)?

expenses_11

How much did you spend on Assets for a livelihood activity (e.g seeds, tools, farming, fishing, petty trade etc)?

expenses_12

How much did you spend on Education (e.g. school fees, uniform, books)?

expenses_13

How much did you spend on Entertainment (including cigarettes)?

expenses_14

How much did you spend on Transport?

expenses_15

How much did you spend on Debt repayment?

expenses_16

How much did you spend on Gave some to other family members / relatives / friends?

expenses_17

How much did you spend on Legal assistance / documents?

expenses_18

How much did you spend on other?

F4. Did you save any of the money?

F4a

F4a. Did you save any of the money on your account?

G1. To what extent has the cash assistance from UNHCR:

G1a

G1a. Improved your living conditions?

G1b

G1b. Reduced feelings of stress?

G1c

G1c. Reduced the financial burden of your household?

G2. Overall, to what extent are you currently able to meet the basic needs of your household?

G2a_1

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Food

G2a_2

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Water

G2a_3

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Hygiene items

G2a_4

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Health costs (including medicines)

G2a_5

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Rent

G2a_6

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Shelter repair (e.g. rehabilitation, materials)

G2a_7

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Household items (e.g. mattress, blankets, jerry can)

G2a_8

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Firewood / Fuel for cooking or heating

G2a_9

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Clothes / shoes

G2a_10

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Utilities and bills (e.g. electricity, water bills, phone calling credit)

G2a_11

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Assets for a livelihood activity (e.g seeds, tools, farming, fishing, petty trade etc)

G2a_12

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Education (e.g. school fees, uniform, books)

G2a_13

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Entertainment (including alcohol, cigarettes)

G2a_14

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Transport

G2a_15

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Debt repayment

G2a_16

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Gave some to other family members / relatives / friends

G2a_17

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Legal assistance / documents

G2a_18

G2a. If more than half (but not all), half, a little or not at all: Which of your household’s basic needs can you not afford?/Other (please specify)

G3. In the past 4 weeks has your household needed to:

G3_1

a. Stop a child from attending school?

G3_2

b. Sell livelihood/productive assets in order to buy food or basic goods? (e.g. sold items such as a car, motorbike, plough, sewing machine, tools, seed stock, livestock, productive land)

G3_3

c. Ask for money from strangers (begging Adults or children )?

G3_4

d. Move to a poorer quality shelter?

G3_5

e. Send household members under the age of 16 to work?

G3_6

f. Send a member of the household to work far away?

G3_7

g. Engage in activities for money or items that you feel puts you or other members of your household at risk of harm? (E.g. illegal activities, survival sex, drug dealing, early marriage, joining armed groups etc.)

G3_8

h. Skip paying rent / debt repayments to meet other needs?

G3_9

i. Take out new loans or borrowed money?

G3_10

j. Reduce expenditure hygiene items, water, baby items, health, or education in order to meet household food needs?

G3_11

k. Spent savings

G3_12

l. Bought food on credit or borrowed money to purchase food from non-relatives

G3_13

m. Bought household goods on credit

G3_14

n. Sell household assets/goods (jewellery, phone, furniture, electro domestics, etc.)

G3_15

o. Has anyone in your family aged younger than 15 married?

G4. In the past 7 days, if there have been times when you did not have enough food or did not have enough money to buy food, how often has your household had to:

G4_1

a. Rely on less preferred and less expensive foods?

G4_2

b. Borrow food, or rely on help from a friend or relative?

G4_3

c. Limit portion size at mealtimes?

G4_4

d. Restrict consumption by adults in order for small children to eat?

G4_5

e. Reduce number of meals eaten in a day?

G5. What is the current total debt of the HH from borrowing money that has not yet been paid back?

G6_1

G6. What are the sources of this debt?/Markets\shops all kinds

G6_2

G6. What are the sources of this debt?/Relatives or friends or neighbours

G6_3

G6. What are the sources of this debt?/landlord (unpaid rent)

G6_4

G6. What are the sources of this debt?/Saving groups

G6_5

G6. What are the sources of this debt?/Micro loans institutes (Woman fund institute)

G6_6

G6. What are the sources of this debt?/unpaid utility bills

G6_7

G6. What are the sources of this debt?/Other

G7. Does this level of debt make you worried for you or your family's safety?

G8. How long has your household lived in this current house?

G9. Has your household ever lived in a camp?

H1. (as a result of the cash assistance), do you, or another member of your household:

H1a

H1a. Have a bank account or mobile money account or other official account?

H1b

H1b. Have the items (productive/livelihood assets) you need in order to earn a living?

H1c

H1c. Have access to loans, micro-credit?

I1. How did you hear about UNHCR cash assistance?

I2_1

I2. Is there any other information you would like to know about the cash assistance?/Eligibility for cash assistance

I2_2

I2. Is there any other information you would like to know about the cash assistance?/Distribution date, time and location

I2_3

I2. Is there any other information you would like to know about the cash assistance?/How to spend the cash assistance

I2_4

I2. Is there any other information you would like to know about the cash assistance?/How to give complaints and feedback to agencies

I2_5

I2. Is there any other information you would like to know about the cash assistance?/What assistance is coming next

I2_6

I2. Is there any other information you would like to know about the cash assistance?/Other (please specify)

I2_7

I2. Is there any other information you would like to know about the cash assistance?/None (Don’t want any additional information)

I3. Do you know how you can report complaints and feedback on the cash assistance from UNHCR?

I3a_1

I3a. How could you report complaints and receive feedback?/Via local leaders

I3a_2

I3a. How could you report complaints and receive feedback?/Via community mobilisers

I3a_3

I3a. How could you report complaints and receive feedback?/Hotline

I3a_4

I3a. How could you report complaints and receive feedback?/Complaints desk

I3a_5

I3a. How could you report complaints and receive feedback?/Complaints and suggestion box

I3a_6

I3a. How could you report complaints and receive feedback?/Other (please specify)

I4. Do you know the helpline phone number?

I5. Have you ever contacted UNHCR helpline/approached UNHR offices or helpdesks in the past year?

I5a

I5a. If no, why not?

I5b

I5b. If yes, Was the call regarding cash assistance issues?

I5ba

I5ba. If yes, what was the cash assistance issue you called about?

I5bb

I5bb. If yes, what was the cash assistance issue you called about?

I5bc

I5bc. If yes, what was the cash assistance issue you called about?

I5c

I5c. If yes, were you satisfied with the response?

I6. Do you receive SMS from UNHCR on a monthly basis to advise you to go and collect your assistance?

I7. Did you update your contacts?

I7a

I7a. If yes, did UNHCR call you on?

I8. Do you feel that UNHCR staff treats you respectfully?

I9. Do you feel that CAB staff treats you respectfully?

I10

I10. Do you feel that Mobile agent staff treats you respectfully?

I11

I11. Do you feel that Mindset staff have treated you respectfully?

I13

I13. If the assistance could be started again would you prefer:

I13a

I13a. If Cash, how do you prefer to withdraw

J1. Which mobile wallet service provider do you use?

Total: 352

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