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Thesis or Dissertation
Pradeep H,. "Challenges of Local Government Service Delivery: A Case Study of Matara Municipal Council." Thesis submitted to the General and Continuing Education Department, NOMA MPPG Program, NSU, 2011.
Thesis or Dissertation
Fourie, Simonne. "Investigating online complaint intention and service recovery expectations of clothing retail customers." Master of Commerce, North-West University, 2014.
Thesis or Dissertation
Djaney, Djagbletey Ebenezer. "Enhancing customer service through prompt service delivery: the case of the Forest Services Division in the Northern Region." Masters of Business Administration, Kwame Nkrumah University of Science and Technology, 2011.
Book
Silva, Romesh, Patrick Donnell Ball, and Comissao Acolhimento. The Profile of Human Rights Violations in Timor-Leste, 1974-1999. : Benetech, 2006.
Conference Paper
Kattackal A, Joseph. "A Comparative Analysis of Two Contemporary Educational Documents: Parent Commission Report (Quebec) and Kothari Commission Report (India).." Annual Conference of the Comparative and International Education Society. Quebec, Canada, 1976.
Thesis or Dissertation
Helao, Tuhafeni. "An evaluation of good governance and service delivery at Sub-national level in Namibia: the case of the Oshana region." Doctor of Public Administration, University of South Africa, 2015.
Working Paper
Mustapha, Abdul Raufu. "Institutionalising ethnic representation: How effective is the Federal Character Commission in Nigeria?." CRISE Working Paper , no. 43 (2007).
Journal Article
Gordon, Nora, Mana Miyawaki, Heidi Rosbe, Sandra Scharf, Tracy Slagle, and Lauren Ziegler. "Piloting Training Tools in Liberia for Incorporating Market Assessments into Vocational Training Programs." (2010) New York: Columbia University, School of International and Public Affairs.
Thesis or Dissertation
Sikateyo, Theresa Chansa Chilufya. "Study to determine factors affecting utilization of VCT services by pre-service trainee Nurses in Zambia." MPH, The University Of Zambia, 2008.
Journal Article
Michaels-Igbokwe, Christine, Fern Terris-Prestholt, Mylene Lagarde, Effie Chipeta, John Cairns, and Integra Initiative. "Young People’s Preferences for Family Planning Service Providers in Rural Malawi: A Discrete Choice Experiment." PloS One 10, no. 12 (2015): e0143287.
Journal Article
Aagja, Jayesh P, and Renuka Garg. "Measuring perceived service quality for public hospitals (PubHosQual) in the Indian context." International Journal of Pharmaceutical and Healthcare Marketing 4, no. 1 (2010): 60-83.
Report
World population monitoring 2003: Population, education and development. New York, USA: UN, 2004.
Journal Article
Ismail, Mohideen Bawa Mohamed, and Thirunavukkarasu Velnampy. "Determinants of Patient Satisfaction (PS) in Public Health Service Organizations (PHSO) in Eastern Province of Sri Lanka." The USV Annals of Economics and Public Administration 13, no. 2 (18) (2013): 135-145.
Journal Article
Samudre, Sandesh, Rahul Shidhaye, Shalini Ahuja, Sharmishtha Nanda, Azaz Khan, Sara Evans-Lacko, and Charlotte Hanlon. "Service user involvement for mental health system strengthening in India: a qualitative study." BMC psychiatry 16, no. 1 (2016).
Thesis or Dissertation
Mthanti, Segametsi Maryjane. "Exploring the healthcare service quality in a provincial hospital." Master of Business Administration, North-West University (South Africa), 2015.
Journal Article
Maramura, Tafadzwa Clementine, and DR Thakhathi. "Challenges of ICT and Electronic-Governance for Service Delivery in the Public Service." Journal of Communication 7, no. 2 (2016): 252-256.
Report
Crowther, Naomi, Keisuke Okamura, Chandni Raja, David Rinnert, Ella Spencer, and Alexander Hamilton. Inequalities in Public Services in the Sudan. : DFID Sudan, 2014.
Working Paper
Uwitonze, Eric, and Almas Heshmati. "Service Sector Development and its Determinants in Rwanda." IZA Discussion Paper , no. 10117 (2016).
Journal Article
Kresnawati, Indah, and Kartinah. "Hubungan Dukungan Keluarga dengan Keaktifan Lansia (Lanjut Usia) dalam Mengikuti Kegiatan di Posyandu Lansia Desa Gonilan Kecamatan Kartasura." (2011)
Thesis or Dissertation
Nghidinwa, Andrew Ndeutalanawa. "Public service reform in Namibia: a case study of cadre appointments in the central government." Doctor of Philosophy, University of Pretoria, 2009.
Working Paper
Theissen, Gunnar. "Common past, divided truth: The Truth and Reconciliation Commission in South African public opinion." (1999)
Journal Article
Young, Laura A, and Rosalyn Park. "Engaging diasporas in truth commissions: lessons from the Liberia Truth and Reconciliation Commission Diaspora Project." International Journal of Transitional Justice 3, no. 3 (2009): 341-361.
Journal Article
Rawlins, Barbara J, Young-Mi Kim, Aleisha M Rozario, Eva Bazant, Tambudzai Rashidi, Sheila N Bandazi, Fannie Kachale, Harshad Sanghvi, and Jin Won Noh. "Reproductive health services in Malawi: an evaluation of a quality improvement intervention." Midwifery 29, no. 1 (2013): 53-59.
Journal Article
Aderinoye, Rashid A, Kester Osegha Ojokheta, and AA Olojede. "Integrating mobile learning into nomadic education programme in Nigeria: Issues and perspectives." The International Review of Research in Open and Distributed Learning 8, no. 2 (2007).
Book
Naidu, Vijay, Annewaite Matadradra, and Maria Sahib. Fiji: the challenges and opportunities of diversity. : Minority Rights Group International, 2013.
Working Paper
Onwujekwe, B Uzochukwu, and C Onoka. "Benefit incidence analysis of priority public health services and financing incidence analysis of household payments for healthcare in Enugu and Anambra states, Nigeria." (2011) Health Policy Research Group, University of Nigeria (Enugu), Nigeria.
Thesis or Dissertation
Townsend, Moonga. "The factors affecting recruitment and selection in the Local Government Service: The case of Lusaka City Council." Master of Public Administration, The University of Zambia, 2014.
Journal Article
Phiri, Precious William C, Cheerawit Rattanapan, and Aroonsri Mongkolchati. "Determinants of postnatal service utilisation among mothers in rural settings of Malawi." Health & Social Care in the Community 23, no. 5 (2015): 493-501.
Thesis or Dissertation
Mgumiro, Beatrice. "Community Attitudes towards Community Service Programme for Offenders in Tanzania." Master of Arts, The Open University Of Tanzania, 2015.
Journal Article
Gberevbie, Daniel Eseme. "An appraisal of staff recruitment and retention policies of Delta state civil service in Nigeria." Petroleum-Gas University of Ploiesti 63, no. 1 (2011): 16-28.
Showing 1-30 of 11407