2013 Survey on Information and Communication Technology DDI_PHL_2013_SICT_v01_M Services Statistics Division 2017-06-19 Nesstar Publisher Survey on Information and Communication Technology 2013 SICT 2013 PHL_2013_SICT_v01_M Philippine Statistics Authority (c) 2013, Philippine Statistics Authority Nesstar Publisher Government of the Philippines General Appropriations Act Chief, Services Statistics Division Knowledge Management and Communications Division Enterprise Survey [en/oth] The 2013 Survey on Information and Communication Technology, fifth in the series, is one of the designated statistical activities undertaken by the Philippine Statistics Authority. Version 2.0: Final dataset for official estimates Survey Employment Information Communication Technology Core Non-Core Business Process Management Establishment Science, technology and innovation Information society Business and agricultural surveys Philippines An establishment, which is defined as an economic unit under a single ownership or control, i.e., under a single legal entity, engaged in one or predominantly one kind of economic activity at a single fixed location Sample survey data [ssd] Philippine Statistics Authority Mail Questionnaire [mail] To ensure quality of data during operations, close supervision of enumeration was undertaken by RDs/PSOs/OICs/Regional and Provincial Statisticians. Central office statisticians also conducted supervision in some areas with large number of establishments. The SICT 2013 utilized the Establishment Data Management System or EDMS. This was the first time the system was introduced. It has seven functional modules: Data Entry, Validation, Tabulation, Query, User Account, Monitoring and Tracking and Sampling Stratification. The overall response rate for the 2013 SICT was 87.04 percent (9,562 of the 10,986 sample establishments). This included receipts of "good" questionnaires, partially accomplished questionnaires, reports of closed, moved out or out of scope establishments. Sample establishments under core ICT industries reported 89.96 percent response rate ( 5,421 out of 6,026 establishments) while non-core ICT industries response rate was 83.48 percent (3,633 out of 4,352 sample establishments). On the other hand, industries classified in Business Process Management (BPM) had a response rate of 83.55 percent (508 out of 608 establishments). Not computed Data estimates were checked with those from other related surveys or administrative data. National Statistician Philippine Statistics Authority,Survey on Information and Communication Technology 2013 (SICT 2013), Version 2.0 of the public use dataset (2013), provided by the PSA Data Archive. www.psa.gov.ph/psada SICT 2013.NSDstat 0 222 Nesstar 200801 Business Name Business Name 0 0 Business Address Business Address 0 0 Questionnaire Status QS 0 0 1 Good 2 Closed 3 Duplicate 4 No Response 5 Treat as non-response (TNR) 6 Temporary stopped operation 7 Out of scope 8 Cannot be located (CBL) 9 Not yet in Operation 10 Consolidated 11 Under new management 12 Informal sector 13 Merged with other 14 Dummy 15 Closed/CBL but imputed 16 TNR for tabulation 17 Others, such as change sector Quality of Report QR 0 0 1 Good 2 Partially Accomplished Questionnaire 3 Imputed 4 From Other Sources 5 Consolidated Report 6 Online Establishment Control Number ECN 0 0 Industry IND 0 0 Province PRV 0 0 1 Abra 2 Agusan Del Norte 3 Agusan Del Sur 4 Aklan 5 Albay 6 Antique 7 Basilan 8 Bataan 9 Batanes 10 Batangas 11 Benguet 12 Bohol 13 Bukidnon 14 Bulacan 15 Cagayan 16 Camarines Norte 17 Camarines Sur 18 Camiguin 19 Capiz 20 Catanduanes 21 Cavite 22 Cebu 23 Davao Del Norte 24 Davao Del Sur 25 Davao Oriental 26 Eastern Samar 27 Ifugao 28 Ilocos Norte 29 Ilocos Sur 30 Iloilo 31 Isabela 32 Kalinga 33 La Union 34 Laguna 35 Lanao Del Norte 36 Lanao Del Sur 37 Leyte 38 Maguindanao 39 NCR I 40 Marindoque 41 Masbate 42 Misamis Occidental 43 Misamis Oriental 44 Mountain Province 45 Negros Occidental 46 Negros Occidental 47 North Cotabato 48 Northern Samar 49 Nueva Ecija 50 Nueva Viscaya 51 Occidental Mindoro 52 Oriental Mindoro 53 Palawan 54 Pampanga 55 Pangasinan 56 Quezon 57 Quirino 58 Rizal 59 Romblon 60 Western Samar 61 Siquijor 62 Sorsogon 63 South Cotabato 64 Southern Leyte 65 Sultan Kudarat 66 Sulu 67 Surigao Del Norte 68 Surigao Del Sur 69 Tarlac 70 Tawi - Tawi 71 Zambales 72 Zamboanga Del Norte 73 Zamboanga Del Sur 74 NCR II and III 75 NCR IV 76 NCR V and VI 77 Aurora 78 Biliran 79 Guimaras 80 Sarangani 81 Apayao 82 Compostela Valley 83 Zamboanga Sibugay 84 Sharif Kabungsuan Municipality MUN 0 0 Barangay BGY 0 0 Size SZ 0 0 0 0 - 4 1 5 - 9 2 10 - 19 3 20 - 49 4 50 - 99 5 100 - 199 6 200 - 499 7 500 - 999 8 1000 - 1999 9 2000 and over Legal Organization LO 0 0 1 Single Proprietorship 2 Partnership 3 Government Corporation 4 Stock Corporation 5 Non Stock, Non-Profit Corporation 6 Cooperative 7 Others Economic Organization EO 0 0 1 Single establishment 2 Branch only 3 Establishment and main office 4 Main office 5 Ancillary unit other than Main Office Main Economic Activity Economic Activity or Business in 2013. Describe in detail the main activity and other activities of this establishment. Main Activity 0 0 Products and Services Major products/goods produced or sold and/or type of services rendered (Specify). 0 0 Industry 2009 PSIC 0 0 Secondary Economic Activity Secondary/Other Activities 0 0 Desktop computers Number of Units 0 0 Laptop/notebook computers Number of Units 0 0 Mini computers Number of Units 0 0 Mainframe Number of Units 0 0 Tablet PCs Number of Units 0 0 Computer and other hardware: Others Number of Units 0 0 Computer and other hardware: Others - Description Number of Units 0 0 Telephone lines Number of Units 0 0 Cellular mobile phones Number of Units 0 0 Satellite phone Number of Units 0 0 Two-war radio Number of Units 0 0 Communication equipment: Others Number of Units 0 0 Communication equipment: Others - Description Number of Units 0 0 Global Positioning System (GPS) devices Number of Units 0 0 Closed - Circuit Television (CCTV) Number of Units 0 0 Printing Machine Number of Units 0 0 Camera Number of Units 0 0 Other ICT equipment: Others Number of Units 0 0 Other ICT equipment: Others - Description Number of Units 0 0 System and Application Software Did this establishment use system and application software? 0 0 1 Yes 2 No S&A Software 1 Specify all major system and application software used in business operation as of 31 December 2013. Use additional sheets, if necessary. 0 0 S&A Software 2 Specify all major system and application software used in business operation as of 31 December 2013. Use additional sheets, if necessary. 0 0 S&A Software 3 Specify all major system and application software used in business operation as of 31 December 2013. Use additional sheets, if necessary. 0 0 S&A Software 4 Specify all major system and application software used in business operation as of 31 December 2013. Use additional sheets, if necessary. 0 0 Security Software Did this establishment use Security software? 0 0 1 Yes 2 No Attack by a Virus Did this establishment experience an attack by a virus (e.g. a Trojan horse or worm), which has resulted in loss of data or time, or damage to software/hardware in 2013? 0 0 1 Yes 2 No System/Application Development and Maintenance (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house System/ Application Development and Maintenance (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Call Center / Customer Service (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Call Center / Customer Service (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Finance Accounting and Auditing (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Finance Accounting and Auditing (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Human Resources (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Human Resources (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Quality Assurance / Testing (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Quality Assurance / Testing (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Research and Development (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Research and Development (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Supply Chain / Logistics (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Supply Chain / Logistics (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced Information Security (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house Information Security (Outsourced) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced ICT Support Services: Others (In-house) ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 In - house ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: 1 Outsourced ICT Support Services: Others - Description ICT Support Services Type of ICT Support Services Mark applicable boxes. 0 0 Include: Other ICT Resources, specify Other ICT Resources, Specify 0 0 Other ICT Resources: Other-Description Other ICT Resources 0 0 None None 0 0 Wired Local Area Network Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 1 With Wired Local Area Network Wireless LAN Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 1 With Wireless LAN Intranet Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 1 Intranet Internet Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 1 Internet Extranet Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 1 Extranet WAN Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 1 with WAN Network Channels: Others Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 Network Channels: Others - Description Network Channels Type of Network Channels Mark check the applicable box/es of network channels used by this establishment in 2013 0 0 ISDN Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Analog modem Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Other narrowband Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Cable modem Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No DSL connection Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Wireless connection Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Cellular Mobile boradband Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Satellite Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Other fixed internet connection Did this establishment have the following types of external connection to the Internet in 2013? 0 0 1 Yes 2 No Internet Connection: Others - Description Did this establishment have the following types of external connection to the Internet in 2013? 0 0 E-commerce purchasing (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation E-commerce purchasing (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services E-commerce selling (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation E-commerce selling (providerl) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Finance (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Finance (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Human resource (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Human resource (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Legal (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Legal (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Processing of order and payment (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Processing of order and payment (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Automated employee services (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Automated employee services (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Supply chain and Logistics (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Supply chain and Logistics (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Production process and control (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Production process and control (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Manufacture/distribution of ICT goods (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Manufacture/distribution of ICT goods (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Architectural (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Architectural (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services RnD (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation RnD (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Advertising and Market research (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Advertising and Market research (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Business and nanagement consultancy (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Business and nanagement consultancy (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Financial and Insurance services (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Financial and Insurance services (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Travel and tour services (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Travel and tour services (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Education and training (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Education and training (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Data processing (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Data processing (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Medical and legal Transcription (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Medical and legal Transcription (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Data Analytics (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Data Analytics (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Health Services (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Health Services (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Customer relationship mangement (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Customer relationship mangement (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Software development (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Software development (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Publishing (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Publishing (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Internet service provider (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Internet service provider (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Creative development (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Creative development (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Animation, game development (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Animation, game development (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Other computer related (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Other computer related (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Uses of ICT Resources :Others (internal) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 For internal business operation Uses of ICT Resources: Others (provider) Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 1 As provider of goods and services Uses of ICT Resources: Others - Description Uses of ICT Resources in 2013 Different uses of ICT Resources 0 0 Obtaining information from government organizations Did this establishment use the Internet for any of the following transactions made and/or accessing information from Philippine government agencies in 2013? 0 0 1 Yes 2 No Downloading or requesting government forms Did this establishment use the Internet for any of the following transactions made and/or accessing information from Philippine government agencies in 2013? 0 0 1 Yes 2 No Completing forms on-line or sending completed forms Did this establishment use the Internet for any of the following transactions made and/or accessing information from Philippine government agencies in 2013? 0 0 1 Yes 2 No Making on-line payments to government organizations Did this establishment use the Internet for any of the following transactions made and/or accessing information from Philippine government agencies in 2013? 0 0 1 Yes 2 No Other dealings with government, Specify Did this establishment use the Internet for any of the following transactions made and/or accessing information from Philippine government agencies in 2013? 0 0 Finance accounting and auditing Did this establishment use the Internet for any of the following business operations in 2013? 0 0 1 Yes 2 No Internal or external recruitment Did this establishment use the Internet for any of the following business operations in 2013? 0 0 1 Yes 2 No Staff training Did this establishment use the Internet for any of the following business operations in 2013? 0 0 1 Yes 2 No Sharing or distribution of information within your establishment Did this establishment use the Internet for any of the following business operations in 2013? 0 0 1 Yes 2 No Sharing or distribution of information with other organizations Did this establishment use the Internet for any of the following business operations in 2013? 0 0 1 Yes 2 No Obtaining information from other organizations Did this establishment use the Internet for any of the following business operations in 2013? 0 0 1 Yes 2 No Use of Internet for business operations: Others Did this establishment use the Internet for any of the following business operations in 2013? 0 0 Presence of website Did this establishment have a website in 2013? 0 0 1 Yes 2 No Website What is the website of this establishment in 2013? 0 0 Company profile Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Product catalogues or price lists Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Customized web page or information provided for repeat clients Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Facility for collecting customer information on-line Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No On-line ordering facility for products Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Facility for on-line payments Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Provision of on-line after sales support 1 Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Order tracking available on-line Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Security policy statement and/or security seal or certification Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Privacy policy statement and/or privacy seal or certification Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Existence of back-end information system Did the website of this establishment have any of the following features in 2013? 0 0 1 Yes 2 No Website Features: Others - Description Did the website of this establishment have any of the following features in 2013? 0 0 Purchases for goods and/or services via internet Did this establishment make purchases for goods and/or services via Internet in 2013? 0 0 1 Yes 2 No Receive orders for goods and/or services via internet Did this establishment receive orders for goods and/or services via Internet in 2013? 0 0 1 Yes 2 No Total revenue was generated from e-commerce What percent of total revenue was generated from e-commerce via Internet by this establishment in 2013? 0 0 Other business establishments Did this establishment have any of the following suppliers and customers that made transactions via the Internet in 2013? 0 0 1 Yes 2 No Other units belonging to the same enterprise as this establishment Did this establishment have any of the following suppliers and customers that made transactions via the Internet in 2013? 0 0 1 Yes 2 No Individuals/households Did this establishment have any of the following suppliers and customers that made transactions via the Internet in 2013? 0 0 1 Yes 2 No Government Did this establishment have any of the following suppliers and customers that made transactions via the Internet in 2013? 0 0 1 Yes 2 No Non-profit institutions, NGOs Did this establishment have any of the following suppliers and customers that made transactions via the Internet in 2013? 0 0 1 Yes 2 No From the rest of the world Did this establishment have any of the following suppliers and customers that made transactions via the Internet in 2013? 0 0 1 Yes 2 No Customer within the Philippines What percent of total revenue from e-commerce via Internet in 2013 was generated by this establishment from: 0 0 Customer outside the Philippines What percent of total revenue from e-commerce via Internet in 2013 was generated by this establishment from: 0 0 Reduced transaction time Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Reduced marketing time Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Increased sales volume and/or number of customers Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Increased quality of customer service Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Able to better target customers individually Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Lower business costs Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Keeping pace with competitors Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 1 Yes 2 No Benefits from E-Commerce: Others Did this establishment benefit from e-commerce transactions in any of the following in 2013? 0 0 Security and privacy concerns Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Prefer to maintain current business model, Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Incompatible computer systems between customer and supplier Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Insufficient level of customer demand for purchasing via the Internet Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Uncertainty concerning legal/regulatory framework for selling via the Internet Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Too high cost of development and/or maintenance Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Lack of skilled employees to develop, maintain or use the required technology Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Unreliable Internet connections Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Selling over the Internet currently under development or planned in the near future Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Computer hardware limitation Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 1 Yes 2 No Factors Limiting or Preventing: Others Did any of the following factors limit or prevent e-commerce transactions by this establishment in 2013? 0 0 Purchase goods and/or services via computer networks other than the internet Did this establishment purchase goods and/or services via computer networks other than the Internet in 2013? 0 0 1 Yes 2 No Receive orders for goods and/or services via computer networks other than the internet Did this establishment receive orders for goods and/or services via computer networks other than the Internet in 2013? 0 0 1 Yes 2 No Total revenue was generated from e-commerce via computer networks other than the internet What percent of total revenue was generated from e-commerce via computer networks other than the Internet of this establishment in 2013? 0 0 Purchase goods and/or services via cellular mobile phone Did this establishment purchase goods and/or services via cellular mobile phone in 2013? 0 0 1 Yes 2 No Receive order for goods and/or services via cellular mobile phone Did this establishment receive order for goods and/or services via cellular mobile phone in 2013? 0 0 1 Yes 2 No Total revenue was generated by this establishment via cellular mobile phone What percent of total revenue was generated by this establishment via cellular mobile phone in 2013? 0 0 Accessing the Internet Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Sending or receiving e-mail Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Obtaining information about goods and services Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Researching other information Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Accessing banking or other financial services Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Providing customer services Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Interacting with government organizations/public authorities Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 1 Yes 2 No Use of Cellular Mobile Phone: Others Did this establishment use cellular mobile phone for the following activities in 2013? 0 0 Year purchased ICT When was the last time this establishment purchased ICT equipment? 0 0 Frequency of purchase How often does this establishment purchase ICT equipment? 0 0 1 Every year 2 Every 2 to 3 years 3 Every 4 to 5 years 4 Others, Specify Auction sale What is the method of disposal of ICT equipment? 0 0 1 Auction sale Donation What is the method of disposal of ICT equipment? 0 0 1 Donation Takeback program of computer supplier What is the method of disposal of ICT equipment? 0 0 1 Takeback program of computer supplier Scrap/Junk What is the method of disposal of ICT equipment? 0 0 1 Scrap/Junk Method of Disposal: Others - Description What is the method of disposal of ICT equipment? 0 0 Total Employment What was the total employment of this establishment as of 15 November 2013 0 0 Number of employees routinely using computer How many employees were routinely using computers at work as of 15 November 2013 0 0 Number of employees routinely using computer with internet How many employees were routinely using computers with Internet connection/access from their workstations as of 15 November 2013? 0 0 Remarks Remarks 0 0