Increasing interest in the role that consumer-focused policy interventions can play in
improving economic outcomes has led to a host of intervention models in recent years.
Financial coaching has emerged as one prominent model in this field, aimed at improving
consumer financial outcomes by using regular one-on-one sessions to set goals and plan
concrete steps to meet and manage those goals over time. Unlike counseling, coaching
takes a client-driven approach; instead of focusing on solving particular problems, the
coach provides a framework for the client to meet his or her goals.