The Zambia Access to ACT Initiative Survey 2009
Zambia, 2009
Created on
Oct 13, 2011
Last modified
Mar 29, 2019
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Satisfaction/Privacy at front desk and during examination (d4_46j)
Data file: s14care
Overview
Valid:
484
Invalid:
449
Type:
Discrete
Decimal:
0
Start:
18
End:
18
Width:
1
Range:
-
Format:
Questions and instructions
Literal question
When you went to the health institution to seek care for …'s illness, how satisfied were you with the following? Privacy at the reception desk and during examination?
Categories
| Value | Category |
|---|---|
| 1 | Very Satisfied |
| 2 | Satisfied |
| 3 | Neither Satisfied nor Unsatisfied |
| 4 | Unsatisfied |
| 5 | Very Unsatisfied |
| Sysmiss |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Interviewer instructions
Determine the level of satisfaction/happiness/fulfillment of the knowledgeable household member of the child at the health facility in relation to the following services concerning the health institution. Was the person satisfied, neither satisfied nor unsatisfied or unsatisfied?
Description
Definition
Privacy at the reception desk and during examination: level of satisfaction on privacy practiced by health personnel at the reception and examination room at the institution. For example, other people hearing everything that is being discussed at the reception and/or seeing how the health care provider is conducting a physical or symptomatic examination on the sick person.
Universe
Mother or primary caregiver of child household members < 12 years old who reported fever/malaria in the past 1 month.