The Zambia Access to ACT Initiative Survey 2009
Zambia, 2009
Created on
Oct 13, 2011
Last modified
Mar 29, 2019
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Satisfaction/Cleanliness of service point (waiting room, bat (d4_46h)
Data file: s14care
Overview
Valid:
484
Invalid:
449
Type:
Discrete
Decimal:
0
Start:
16
End:
16
Width:
1
Range:
-
Format:
Questions and instructions
Literal question
When you went to the health institution to seek care for …'s illness, how satisfied were you with the following? Cleanliness of point of service (waiting room, bathrooms)?
Categories
| Value | Category |
|---|---|
| 1 | Very Satisfied |
| 2 | Satisfied |
| 3 | Neither Satisfied nor Unsatisfied |
| 4 | Unsatisfied |
| 5 | Very Unsatisfied |
| Sysmiss |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Interviewer instructions
Determine the level of satisfaction/happiness/fulfillment of the knowledgeable household member of the child at the health facility in relation to the following services concerning the health institution. Was the person satisfied, neither satisfied nor unsatisfied or unsatisfied?
Description
Definition
Cleanliness of point of service (waiting room and bathroom): hygiene/cleanliness in the waiting room and bathroom. Was the person satisfied, unsatisfied or neither of the two?
Universe
Mother or primary caregiver of child household members < 12 years old who reported fever/malaria in the past 1 month.