The Zambia Access to ACT Initiative Survey 2009
Zambia, 2009
Created on
Oct 13, 2011
Last modified
Mar 29, 2019
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Satisfaction/Service point operational hours (d4_46d)
Data file: s14care
Overview
Valid:
486
Invalid:
447
Type:
Discrete
Decimal:
0
Start:
12
End:
12
Width:
1
Range:
-
Format:
Questions and instructions
Literal question
When you went to the health institution to seek care for …'s illness, how satisfied were you with the following? Operational hours of the point of service?
Categories
| Value | Category |
|---|---|
| 1 | Very Satisfied |
| 2 | Satisfied |
| 3 | Neither Satisfied nor Unsatisfied |
| 4 | Unsatisfied |
| 5 | Very Unsatisfied |
| Sysmiss |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Interviewer instructions
Determine the level of satisfaction/happiness/fulfillment of the knowledgeable household member of the child at the health facility in relation to the following services concerning the health institution. Was the person satisfied, neither satisfied nor unsatisfied or unsatisfied?
Description
Definition
Operational hours of the point of services: The number of hours or the time the health institution is open to attend to patients in a day. Is it enough for a reasonable number of patients to be attended to? Does it open early and close late or vice versa?
Universe
Mother or primary caregiver of child household members < 12 years old who reported fever/malaria in the past 1 month.