| Value | Category | Cases | |
|---|---|---|---|
| -9 | Missing Data | 0 |
0%
|
| 1 | Location - close to where I live | 0 |
0%
|
| 2 | Location - close to where I work | 0 |
0%
|
| 3 | Convenient operating hours | 0 |
0%
|
| 4 | Least amount of queueing | 0 |
0%
|
| 5 | Their requirements in terms of documents that I need to provide | 0 |
0%
|
| 6 | Low minimum balance amount/book amount | 0 |
0%
|
| 7 | Lowest bank charges or service fees | 0 |
0%
|
| 8 | Highest interest on savings | 3 |
27.3%
|
| 9 | Lowest interest on loans | 0 |
0%
|
| 10 | Whether they offer the products/services that I need | 0 |
0%
|
| 11 | Quick access to a loan | 1 |
9.1%
|
| 12 | Easy access to money | 2 |
18.2%
|
| 13 | Attitude of staff | 2 |
18.2%
|
| 14 | Good service | 1 |
9.1%
|
| 15 | Image of the institution | 2 |
18.2%
|
| 16 | Other | 0 |
0%
|
| Sysmiss | 3989 |