| Value | Category | Cases | |
|---|---|---|---|
| -9 | Missing Data | 0 |
0%
|
| 1 | Location - close to where I live | 0 |
0%
|
| 2 | Location - close to where I work | 0 |
0%
|
| 3 | Convenient operating hours | 0 |
0%
|
| 4 | Least amount of queueing | 0 |
0%
|
| 5 | Their requirements in terms of documents that I need to provide | 1 |
2%
|
| 6 | Low minimum balance amount/book amount | 2 |
4%
|
| 7 | Lowest bank charges or service fees | 1 |
2%
|
| 8 | Highest interest on savings | 0 |
0%
|
| 9 | Lowest interest on loans | 1 |
2%
|
| 10 | Whether they offer the products/services that I need | 7 |
14%
|
| 11 | Quick access to a loan | 2 |
4%
|
| 12 | Easy access to money | 12 |
24%
|
| 13 | Attitude of staff | 6 |
12%
|
| 14 | Good service | 11 |
22%
|
| 15 | Image of the institution | 6 |
12%
|
| 16 | Other | 1 |
2%
|
| Sysmiss | 3950 |