Value | Category | Cases | |
---|---|---|---|
-9 | Missing Data | 0 |
0%
|
1 | Location - close to where I live | 0 |
0%
|
2 | Location - close to where I work | 0 |
0%
|
3 | Convenient operating hours | 0 |
0%
|
4 | Least amount of queueing | 2 |
1.4%
|
5 | Their requirements in terms of documents that I need to provide | 6 |
4.1%
|
6 | Low minimum balance amount/book amount | 2 |
1.4%
|
7 | Lowest bank charges or service fees | 1 |
0.7%
|
8 | Highest interest on savings | 7 |
4.8%
|
9 | Lowest interest on loans | 13 |
8.9%
|
10 | Whether they offer the products/services that I need | 4 |
2.7%
|
11 | Quick access to a loan | 15 |
10.3%
|
12 | Easy access to money | 22 |
15.1%
|
13 | Attitude of staff | 13 |
8.9%
|
14 | Good service | 43 |
29.5%
|
15 | Image of the institution | 17 |
11.6%
|
16 | Other | 1 |
0.7%
|
Sysmiss | 3854 |