Value | Category | Cases | |
---|---|---|---|
-9 | Missing Data | 0 |
0%
|
1 | Location - close to where I live | 0 |
0%
|
2 | Location - close to where I work | 21 |
1.9%
|
3 | Convenient operating hours | 34 |
3.1%
|
4 | Least amount of queueing | 23 |
2.1%
|
5 | Their requirements in terms of documents that I need to provide | 20 |
1.8%
|
6 | Low minimum balance amount/book amount | 53 |
4.8%
|
7 | Lowest bank charges or service fees | 73 |
6.6%
|
8 | Highest interest on savings | 109 |
9.9%
|
9 | Lowest interest on loans | 63 |
5.7%
|
10 | Whether they offer the products/services that I need | 32 |
2.9%
|
11 | Quick access to a loan | 104 |
9.4%
|
12 | Easy access to money | 212 |
19.2%
|
13 | Attitude of staff | 53 |
4.8%
|
14 | Good service | 258 |
23.3%
|
15 | Image of the institution | 36 |
3.3%
|
16 | Other | 14 |
1.3%
|
Sysmiss | 2895 |