Value | Category | Cases | |
---|---|---|---|
-9 | Missing Data | 2 |
0.1%
|
1 | Location - close to where I live | 315 |
12.3%
|
2 | Location - close to where I work | 90 |
3.5%
|
3 | Convenient operating hours | 89 |
3.5%
|
4 | Least amount of queueing | 66 |
2.6%
|
5 | Their requirements in terms of documents that I need to provide | 58 |
2.3%
|
6 | Low minimum balance amount/book amount | 238 |
9.3%
|
7 | Lowest bank charges or service fees | 211 |
8.2%
|
8 | Highest interest on savings | 261 |
10.2%
|
9 | Lowest interest on loans | 113 |
4.4%
|
10 | Whether they offer the products/services that I need | 66 |
2.6%
|
11 | Quick access to a loan | 153 |
6%
|
12 | Easy access to money | 395 |
15.4%
|
13 | Attitude of staff | 100 |
3.9%
|
14 | Good service | 345 |
13.5%
|
15 | Image of the institution | 40 |
1.6%
|
16 | Other | 21 |
0.8%
|
Sysmiss | 1437 |