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Management, Organization and Innovation Survey 2009

Serbia, 2008 - 2009
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Reference ID
SRB_2009_MOI_v01_M_WB
Producer(s)
World Bank, European Bank for Reconstruction and Development
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Sep 29, 2011
Last modified
Mar 29, 2019
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Data file: Serbia-2009-MOI-full data-

Cases: 135
Variables: 185

Variables

idstd
WEB STD firmid
id
interview number
panel
panel
a0
a.0 questionnaire
a1
a.1 country code
a1_abrv
a1. country code - abbreviated value labels
a1_name
a1. country name
a1a
language of the interview - see a1ax for details
a1ax
language of the interview - see a1a
a12
a.12 inteviewer number
a13
a.13 supervisor number
a22a
age of the interviewer
a22b
gender of interviewer
a22c
highest level of education attained by the interviewer
moia0
position of the main respondent
a2
sampling region
a3
size of locality
a3a
region of the establishment
a4a
sampling sector
a4b
screener sector
a5
sector match between screener information and sample frame
a6a
number of employees (from screener)
a6b
number of employees (from sample frame)
a14d
day
a14m
month
a14y
year
a14h
hour
a14min
minutes
a7
is this establishment part of a larger firm?
moia10
what is the total number of establishments that the firm has abroad?
moia11
how many establishments (incl. national hq) does this firm have in (country)?
a9
establishment financial statements kept separate from hq financial statements?
b1
what is this firm's current legal status?
b1x
other (specify)
moib9a
was the national firm ever fully or partially state owned?
moib9b
in which year was the national firm privatized?
moib2a
is the national headquarters’ top manager the founder of the firm?
moil15
what is the approximate age of the national headquarters’ top manager?
moib3a
who currently owns the single largest block in the national firm?
moib3ax
other (specify)
moib3b1x
which country is the foreign owner originally from?
moib3c1
national hq top manager a member of the family which owns the national firm?
moib3c2
generation of family that owns the national firm of national hq top manager
moib3c3
national hq’s top manager chosen as being eldest son of previous top manager?
moib3c4
no. family members that own national firm who are in its top/middle management?
moib3d
has the national firm’s largest owner changed in the last 3 years?
moib3e
who was the national firm’s largest owner 3 years ago?
moib3ex
other (specify)
moil16
no. permanent, ft employees of hq and establishments in (country) last year
moil17
no. permanent, ft employees of hq and establishments in (country) 3 years ago
mois3
largest fixed assets purchase est. can make w/o prior authorization from nat. hq
mois4a
where are hiring decisions for a permanent ft prod. employee for est. taken?
mois4b
who would decide on a ft permanent prod. employee getting a pay rise of 10% +
mois5
where are decisions taken on new product introductions for this establishment?
mois6a
where are pricing decisions for this establishment taken?
mois6b
where are advertising decisions for products made at this establishment taken?
mois2a
how many employees report directly to the national headquarters’ top manager?
mois2b
how many employees does the national hq's top manager directly manage?
mois10
no. levels in firm between typical prod. employee and nat. hq's top manager
mois11
3yr change in no. levels between typical prod. employee and nat. hq's top man?
mois12
no. levels in establishment between typical prod. employee and factory manager?
d1a1x
in the last complete fiscal year, what was this establishment’s main product?
d1a2
please choose 4-digit code that best applies to main product of this est.
b5
in what year did this establishment begin operations in (country)?
b6
how many ft employees did this establishment employ when it started operations?
moib2f
how many permanent, ft top and middle managers does this establishment employ?
moib2f1
how many of these permanent, full-time top and middle managers are female?
moib2b1
% full-time top and middle managers who: were born abroad
moib2b2
no. full-time top and middle managers who: were born abroad
moib2c1
% full-time top and middle managers with mba from (country)
moib2c2
no. full-time top and middle managerswith an mba from (country)
moib2d1
% full-time top and middle managers with an mba from a foreign country
moib2d2
no. full-time top and middle managers with an mba from a foreign country
moib2e1
% full-time top and middle managers who previously worked in a mnc
moib2e2
no. full-time top and middle managers who previously worked in a mnc
b7
no. yrs experience working in this sector of establishment’s top manager
moir1
what normally happens when a process problem arises?
moir2a
how many production performance indicators are monitored in this establishment?
moir2b
how frequently are production performance indicators collected here?
moir2c
how frequently are production performance indicators shown to factory managers?
moir2cx
other (specify)
moir2d
how frequently are production performance indicators shown to workers?
moir2dx
other (specify)
moir2e
where in the factory building are the production display boards located?
moir3
how often are prod. performance indicators reviewed by top/middle managers?
moir6
does you use prod. performance indicators to compare diff. teams of employees?
moir4
what is the timescale of your production targets for its main product?
moir7
how do you reward this establishment’s production target achievement?
moir5a
have you ever hired an ext. consultant to help improve an area of management?
moir5b
in last fiscal year, on av. how many ext. consultants were hired each time?
moir5c
in last fiscal yr, how many man-days did each external consultant work on av.?
moir5d
in last fiscal yr, were ext. consultants hired from international consultancies?
moir5e
why this establishment did not hire an external consultant?
moir5ex
other (specify)
ecao14
what is the main way employees are promoted in this establishment?
ecao14x
other (specify)
ecao15
how do you deal with employees who don't meet expectations in their position?
ecao15x
other (specify)
mois1a
how many employees report directly to the factory manager?
mois1b
how many employees does the factory manager directly manage?
mois7
who sets the pace of work in this establishment for workers?
mois7x
other (specify)
mois8
who decides how tasks are allocated for workers in this establishment?
mois8x
other (specify)
mois9a
does your management ask workers for their opinion on: working hours
mois9b
does your management ask workers for their opinion on: factory holidays
mois9c
does your management ask workers for their opinion on: employing new workers
mois9d
does your management ask workers for their opinion on: making investments
mois9f
does your management ask workers for their opinion on: setting prices
ecao1
in the last 3 yrs, has this establishment introduced new products or services?
ecao2
% of annual sales accounted for by new products/services introduced in last 3yrs
ecao3
in last fiscal yr, did you invest in research and development activities?
ecao4
in last fiscal yr, how much did you spend on research & development activities?
ecao6
what % of your employees regularly use personal computers in their jobs?
c23
does this establishment have a high-speed internet connection on its premises?
moio10a
does you outsource any part of the production to other companies?
moio10b
what % of production is produced for this establishment by other companies?
moio11a
does this establishment outsource the production to another country?
moio11b
what percentage of outsourced production is conducted in another country?
moio11c1x
three most important countries to which production is outsourced? country 1
moio11c2x
three most important countries to which production is outsourced? country 2
moio11c3x
three most important countries to which production is outsourced? country 3
moio16a
does this establishment have any patents registered abroad?
moio16b
in which year was the first patent registered abroad?
moio17a
does this establishment have any patents registered in (country)?
moio17b
in which year was the first patent registered in (country)?
e1
in last fiscal yr, which was the main mkt in which you sold your main product?
moie15
any multinational firms producing in the same main market as you?
moie16
do you compete with imports from abroad in your main product market?
e2
in last fy, how many competitors did your main product face in its main mkt?
moie17
if you closed, how long would your main customers take to find a new supplier?
l1
at end of last fiscal yr, how many permanent, ft employees did you employ?
l3a
number of production employees
l3b
number of non-production employees [e.g., managers, administration, sales]
l5a
number of female permanent full-time production employees
l5b
number of female permanent full-time non-production employees
l2
three fiscal yrs ago, how many permanent, ft employees did you employ?
l6
how many ft temporary employees did you employ in last fiscal yr?
l8
av. length of employment of ft temporary employees in last fiscal yr?
moil18
what % of permanent, ft employees leave this establishment in a year?
moiq69a1
% permanent, full-time production employees with a university degree
moiq69b1
% permanent, full-time non-production employees with a university degree
moiq69a2
no. permanent, full-time production employees with a university degree
moiq69b2
no. permanent, full-time non-production employees with a university degree
moil12a1
average weekly hours of work of permanent, full-time production employees
moil12a2
average weekly hours of work of permanent, full-time non-production employees
moil12b1
av. number of days of annual leave for a permanent, ft production employee
moil12b2
av. no. days of annual leave for a permanent, ft non-production employee
moil14a
average age of permanent, full-time production employees
moil14b
average age of permanent, full-time non-production employees
moir10b
how well managed is the establishment regarding people management?
moir10c
how well managed is the establishment regarding operations management?
moir10a
how well managed is the establishment overall?
a15b1a
main respondent's position in the firm
a15b2a
main respondent years working in the firm:
moia15b4a
main respondent years working in the position:
moia15b5a
main respondent's age:
a15b3a
main respondent gender:
moia15b7a
main respondent nationality
moia15b6a
main respondent's seniority
moia15b6ax
other (specify)
a15b1b
second respondent position in the firm:
a15b2b
second respondent years working in the firm
moia15b4b
second respondent years working in the position:
moia15b5b
second respondent's age:
a15b3b
second respondent gender
moia15b7b
second respondent nationality
moia15b6b
second respondent's seniority
a15d
day
a15m
month
a15h
hour
a15min
minutes
a15a2
duration of the interview:
moia15b
number of times the interview was rescheduled:
a16
it is my perception that the questions regarding opinions and perceptions are:
a17
the questions regarding figures (productivity and employment numbers) are:
moia20
respondent's knowledge about the firm [1 to 5 scale]:
moia21
respondent's willingness to reveal information [1 to 5 scale]:
a17x
interviewer comments
a18
this questionnaire was completed in:
a19h
if option 2 or 3 in a.18, estimate duration of the whole interview: hours
a19min
if option 2 or 3 in a.18, estimate duration of the whole interview:minutes
mois9e
does your management ask workers for their opinion on: introducing new products
consultant
name of consultancy company that completed the interview
a15y
year
Total: 185
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