| Value | Category | 
                                    
                    
                        | All went well! |  | 
                                    
                    
                        | Always smiled |  | 
                                    
                    
                        | Approchable and Flamboyant |  | 
                                    
                    
                        | Both the owner annd accountant were not interested in doing the interview. |  | 
                                    
                    
                        | Business Does Not Keep Financial Records. |  | 
                                    
                    
                        | Buti Bakery owned by a ladies in partnership with her mother. She makes decision |  | 
                                    
                    
                        | Champ Construction needs to locate to better offices where it can operate from, |  | 
                                    
                    
                        | During The Interview The Respondent Had To Attend To Clients. |  | 
                                    
                    
                        | During The Interview The Respondent Had To Attend To Customers. |  | 
                                    
                    
                        | During The Interview The Respondent Had To Attend To Stock Arrival. |  | 
                                    
                    
                        | During The Interview We Had Many Interruptions From Incoming  Calls. |  | 
                                    
                    
                        | Estimate Information Was Given. |  | 
                                    
                    
                        | Estimates Were Given. |  | 
                                    
                    
                        | Financial Information Was Estimates. |  | 
                                    
                    
                        | Financially the business is doing well, especially |  | 
                                    
                    
                        | For a company that has been in operation for this long it should have a grown mu |  | 
                                    
                    
                        | Gave Estimates On Some Questions. |  | 
                                    
                    
                        | Gave only estimates because they do not keep records. Hardly speaks english- Don |  | 
                                    
                    
                        | Generally, The Interview Went Well Except That We Couldn'T Finish During The First Appointment And I Had To Make A Second Appointment. |  | 
                                    
                    
                        | Had no problems the interview went well. |  | 
                                    
                    
                        | He  Did Not Find Some Records So He Did Not Know Some Answers |  | 
                                    
                    
                        | He Couldn'T Find Previous Company Records. |  | 
                                    
                    
                        | He Did Not Want To Answer Some Of The Question. |  | 
                                    
                    
                        | He Gave A Lot Of Estimates In Many Questions. |  | 
                                    
                    
                        | He Gave Estimates. |  | 
                                    
                    
                        | He Gave Me Some Answers Without Referring To Records. |  | 
                                    
                    
                        | He Gave Responses To The Financial Questions Without Refering To Records. |  | 
                                    
                    
                        | He Had To Attend To Some Queries From Staff And Customers And He Also Complained That The Interview Was Too Long. |  | 
                                    
                    
                        | He Refered To Some Old Records. |  | 
                                    
                    
                        | He Used Some Estimates To Answer Other Questions And To Some Other Questions He Didn'T Find Some Records And He Was Not Even Able To Give Estimates. |  | 
                                    
                    
                        | He Was Complaining About The Length Of Interview So He Gave Me Some Answers Without Referring  To Records |  | 
                                    
                    
                        | He Was In A Hurry Because He Was To Travel Somewhere. |  | 
                                    
                    
                        | He Was In Hurry Because He Had To Attend A Meeting. |  | 
                                    
                    
                        | He Was Not Comfortable With Answering Questions About Money Especially Salaries, Sales , Rental Costs And Costs For Security. |  | 
                                    
                    
                        | He Was Not Comfortable With Answering Questions About Money Especially Salaries, Sales Etc. |  | 
                                    
                    
                        | He Was Willing To Respond To The Questions The Only Challenge Is That He Is Still New To The Establishment And Didn'T Know Some Of The Things And Had To Consult |  | 
                                    
                    
                        | He Wasn'T Paying Much Attention. |  | 
                                    
                    
                        | He was cooperative, willing to help and showing interest in everything, polite a |  | 
                                    
                    
                        | He was coopertive and vey helpful. |  | 
                                    
                    
                        | He was fully committed to the interview and he was eager to know more about this |  | 
                                    
                    
                        | He was in a hurry but he gave straight forward answers, Besides that he was very |  | 
                                    
                    
                        | He was on the run… |  | 
                                    
                    
                        | He was patient, he estimated figures on his computer |  | 
                                    
                    
                        | He was really kind and helpful |  | 
                                    
                    
                        | He was somewhat truthful. |  | 
                                    
                    
                        | He was taking all the information fro his records. |  | 
                                    
                    
                        | He was very cooperative and insisted on clearing everything with needed explanat |  | 
                                    
                    
                        | He was very cooperative. |  | 
                                    
                    
                        | He was very truthful in every thing, where he did not know and understand he jus |  | 
                                    
                    
                        | He was willing to answer my questions |  | 
                                    
                    
                        | He was willing to answer the questions and he did not encounter any problems |  | 
                                    
                    
                        | His Responses Were Not Accurate He Just Wanted To Finish With The Survey. |  | 
                                    
                    
                        | I am of the opinion that the respondent is not familiar with what the general ru |  | 
                                    
                    
                        | I assume that the answers she gave were truthful because she refered to the comp |  | 
                                    
                    
                        | I believe the information they gave me was true because every answer that needed |  | 
                                    
                    
                        | I found the information provided to be very truthful, although some of the figur |  | 
                                    
                    
                        | Interview Took Long As She Had To Attend To Other Matters. |  | 
                                    
                    
                        | Interview Took Long Because The Respondent Had Attend To Clients. |  | 
                                    
                    
                        | Interview Took Too Long. |  | 
                                    
                    
                        | It Took Too Long. |  | 
                                    
                    
                        | It Was Difficult To Get Information From The Respondent. |  | 
                                    
                    
                        | It was an interesting interview because Mr Lesenya was very co-operative and wil |  | 
                                    
                    
                        | It was not easy interviewing the owner and manager because he went through a pri |  | 
                                    
                    
                        | It was not easy to conduct the interview as the respondent was a Chinese, and En |  | 
                                    
                    
                        | It was perfect. I had to go there 2 times because the Accountant was not there |  | 
                                    
                    
                        | It was successfully conducted |  | 
                                    
                    
                        | Macmillan Has One Office In Lesotho But Has Other Establishments In Other Countries World Wide So The Respondent Didn'T Have Much Information About The International Organisation. |  | 
                                    
                    
                        | Manager was very Cooperative |  | 
                                    
                    
                        | Most Estimates Were Not From The Bookeepng Records. |  | 
                                    
                    
                        | Most Of The Information Were Estimates. |  | 
                                    
                    
                        | Most Of The Responses Were Estimates. |  | 
                                    
                    
                        | Most of the amounts were estimated |  | 
                                    
                    
                        | Most of the company's amounts were taken fom their books and some of the figures |  | 
                                    
                    
                        | No Problems Occurred. |  | 
                                    
                    
                        | No comment |  | 
                                    
                    
                        | No problems occurred, it all went well. The respondents were very welcoming and |  | 
                                    
                    
                        | None |  | 
                                    
                    
                        | None. |  | 
                                    
                    
                        | Not easy going, doesn't speak english very well, and had doubts. |  | 
                                    
                    
                        | Ok |  | 
                                    
                    
                        | Over the last two years sales figures decreased due to increased competition |  | 
                                    
                    
                        | Respondent Answering Work Related Calls During Interview. |  | 
                                    
                    
                        | Respondent Complained About Questionnaire Length. |  | 
                                    
                    
                        | Respondent Complained About That The Questionnaire Being Long. |  | 
                                    
                    
                        | Respondent Complained Of The Survey Length. |  | 
                                    
                    
                        | Respondent Didn’T Understand The Importance Of The Reaserch As He Felt They Wouldn’T Benefit From The Results. |  | 
                                    
                    
                        | Respondent Was Busy And Had To Return The Following Day. |  | 
                                    
                    
                        | Respondent Was Busy And Took A Long Time To Answer Questions |  | 
                                    
                    
                        | Respondent Was Busy Because He Was On Duty And He Was Complaining About The Length Of The Survey And The Other Thing He Was Unable To Give The Full Information. |  | 
                                    
                    
                        | Respondent Was Busy During The Survey. |  | 
                                    
                    
                        | Respondent Was Busy On The Day. |  | 
                                    
                    
                        | Respondent Was Busy With Other Work During The Interview. |  | 
                                    
                    
                        | Respondent Was Busy With Work During The Interview. |  | 
                                    
                    
                        | Respondent Was Complaining About The Length Of The Questionnaire And Was Not Knowledgeable. |  | 
                                    
                    
                        | Respondent Was In Hurry Because He Was To Attend A Meeting |  | 
                                    
                    
                        | Respondent Was Not Knowledgable Of The Business. |  | 
                                    
                    
                        | Respondent Was Not Willing To Give The Clear Information About The Business Especially Financials. |  | 
                                    
                    
                        | Respondent Was On Duty. |  | 
                                    
                    
                        | Respondent Was Too Busy On The Day Of The Interview. |  | 
                                    
                    
                        | Respondent Would Take Telephone Calls During The Interview. |  | 
                                    
                    
                        | Respondent busy, he had to attend to other clients during the interview. |  | 
                                    
                    
                        | Rumdel Constructions Lesotho is a branch of Rumdel Construction group based in D |  | 
                                    
                    
                        | She Didn’T Want To Give Me Information. |  | 
                                    
                    
                        | She Do Not Want To Answer Some Of The Questions Especially On Turnover. |  | 
                                    
                    
                        | She Refered To Old Records. |  | 
                                    
                    
                        | She Was Too Busy With Work And Therefore Wanted Us To Do Interview Very Quickly. |  | 
                                    
                    
                        | She seemed sure of herself and was highly cooperative |  | 
                                    
                    
                        | She was harsh, as she feltthat I was waisting her time, but as our conversation |  | 
                                    
                    
                        | She was nice and cooperative, willing to help |  | 
                                    
                    
                        | She was quite cooperative and understanding, though somewhat doubtful when it ca |  | 
                                    
                    
                        | She was so open as far as giving the café's downfalls |  | 
                                    
                    
                        | She was very cooperative |  | 
                                    
                    
                        | Since the receipts for income and expenditures are kept in the fle they smethime |  | 
                                    
                    
                        | Some Answers The Respondent Refered To Old Records. |  | 
                                    
                    
                        | Some Of The Estimates Were Accurate. |  | 
                                    
                    
                        | Some figure were estimates and some were directly from the records. The business |  | 
                                    
                    
                        | Th interview was easy as the manager was accommodating and willing to help. Some |  | 
                                    
                    
                        | The Business Does Not Keep Records. |  | 
                                    
                    
                        | The Company has problems because it operates in a school premises. He does not h |  | 
                                    
                    
                        | The Gentleman was willing o give me all the information I needed. |  | 
                                    
                    
                        | The Interview Took Too Long. |  | 
                                    
                    
                        | The M.D did not pose any problem whatsoever, he was very cooperative. |  | 
                                    
                    
                        | The M.D was willing to answer any question dispite the fact that he was on a ver |  | 
                                    
                    
                        | The Manager Had To Attend To Customers During The Interview. |  | 
                                    
                    
                        | The Manager Manager Was Busy During The Survey. |  | 
                                    
                    
                        | The Manager Was Busy With Work During The Interview. |  | 
                                    
                    
                        | The Manager Was Busy. |  | 
                                    
                    
                        | The Manager Was Not Comfortable Giving Responses On The Financials. |  | 
                                    
                    
                        | The Manager Was Very Busy. |  | 
                                    
                    
                        | The Respondent Answered The Questions While Working. |  | 
                                    
                    
                        | The Respondent Complained About The Length Of The Interview Because He Was Busy Doing Work . |  | 
                                    
                    
                        | The Respondent Complained That Most Of The Questions Were Not Relevant To Their Company. |  | 
                                    
                    
                        | The Respondent Couldn’T Remember Some Of The Information And He Took Long To Answer And He Was Complaining About The Length Of The Survey. |  | 
                                    
                    
                        | The Respondent Gave Estimate Figures. |  | 
                                    
                    
                        | The Respondent Had To Attend To Other Concerns At Work During The Interview |  | 
                                    
                    
                        | The Respondent Refered To Old Records And During The Interview She Had To Attend To Telephone Calls. |  | 
                                    
                    
                        | The Respondent Was Busy So I Had To Wait For Him To Attend To A Business Crisis. |  | 
                                    
                    
                        | The Respondent Was Busy Taking Calls From Customers Thus Leading To The Interview Taking Too Much Time. |  | 
                                    
                    
                        | The Respondent Was Busy With Other Work This Is Why The Interview Took A Long Time. |  | 
                                    
                    
                        | The Respondent Was Busy. |  | 
                                    
                    
                        | The Respondent Was Complaining About The Length Of Interview Because He Was On Duty |  | 
                                    
                    
                        | The Respondent Was In  A Hurry. |  | 
                                    
                    
                        | The Respondent Was Not Comfortable Giving Out Information About The Establisghments Finances. |  | 
                                    
                    
                        | The Respondent Was Not Interested In Answering Most Of The Questions. |  | 
                                    
                    
                        | The Respondent Was Reluctant To Give Out All The Information On The Business. |  | 
                                    
                    
                        | The Respondent Was Reluctant To Give Out The Values On Amounts Spent. |  | 
                                    
                    
                        | The Responses Given Were Not Accurate At All He Just Wanted To Finish Interview, Any Question That Ask About Money He Responded With I Don'T Know  He Did Not Want To Give Out That Kind Of Information. He Didn’T Trust The Credibility Of The Surv |  | 
                                    
                    
                        | The Sigma Construction is a sole proprietorship company, whose owner looks deter |  | 
                                    
                    
                        | The amount were done by the accountant and all the information was done by human |  | 
                                    
                    
                        | The business is doing very good as compared to other years. |  | 
                                    
                    
                        | The business is doing well as compared to the last three years, the sales are go |  | 
                                    
                    
                        | The business is going well compared to last years. The annual sales are improvin |  | 
                                    
                    
                        | The company collect rubbish brought by the Maseru city council, Brewery and some |  | 
                                    
                    
                        | The company is doing well so far though there is shortage of electricity which m |  | 
                                    
                    
                        | The company is doing well, although they keep on record of losses incurred due t |  | 
                                    
                    
                        | The company is still growing and the information given seems to be truthful. |  | 
                                    
                    
                        | The company was good, it has a steady growth, and has more growth potential. |  | 
                                    
                    
                        | The company was registered in November 2006, the only work which his constructio |  | 
                                    
                    
                        | The compony seems to be growing but the land it is on seems too small to hold al |  | 
                                    
                    
                        | The establishment is not that big, so it was easy to get accurate answers. I cou |  | 
                                    
                    
                        | The establishment seems to be doing very well. The figures he gave are evidence |  | 
                                    
                    
                        | The information given is complete. |  | 
                                    
                    
                        | The information given was somewhat truthful but the relating figures were estima |  | 
                                    
                    
                        | The information provided wa tuthful though the figures were estimates were compu |  | 
                                    
                    
                        | The interview took two days to complete. The Accountant was not there the first |  | 
                                    
                    
                        | The interview was easily conducted |  | 
                                    
                    
                        | The interview was good. |  | 
                                    
                    
                        | The interview was so good. |  | 
                                    
                    
                        | The interview was so perfect |  | 
                                    
                    
                        | The interview was successful and there was no problem. |  | 
                                    
                    
                        | The interview was well done. |  | 
                                    
                    
                        | The interview went perfectly, although the interviewee was persistant on the fac |  | 
                                    
                    
                        | The interview went well |  | 
                                    
                    
                        | The interview went well but the respondent said it took a lot of his time. |  | 
                                    
                    
                        | The interview went well no problems occurred. He was just so nice and willing to |  | 
                                    
                    
                        | The interview went well, the owner answered everything respectfully. |  | 
                                    
                    
                        | The interview went well. |  | 
                                    
                    
                        | The interviewee and I were cooperating well though after a phone call, he was so |  | 
                                    
                    
                        | The interviewee did not want to give me the financial figures at first so I had |  | 
                                    
                    
                        | The interviewee has only been the manager or Afrisam for three months but he see |  | 
                                    
                    
                        | The interviewee seem to be clueless about the Business Enviroment in Lesotho, sh |  | 
                                    
                    
                        | The interviewee seems very easily distracted and thought the interview was too l |  | 
                                    
                    
                        | The interviewee spoke fluent Sesotho and Chinese, |  | 
                                    
                    
                        | The interviewee was cooperative and fair. |  | 
                                    
                    
                        | The interviewee was cooperative and got all the information from his computer. |  | 
                                    
                    
                        | The interviewee was coopertative and seemed interested in helping me out in ever |  | 
                                    
                    
                        | The interviewee was distracted  by his subordinates, he seems to be estimating f |  | 
                                    
                    
                        | The interviewee was fair and the business is growing. |  | 
                                    
                    
                        | The interviewee was friendly and I believe the information he provided was truth |  | 
                                    
                    
                        | The interviewee was getting his answers directly from the establishments records |  | 
                                    
                    
                        | The interviewee was not in a good mood and he was not fair, he also estimated fi |  | 
                                    
                    
                        | The interviewee was patient and willing to answer questions, she was explaining |  | 
                                    
                    
                        | The interviewee was really sure about the information she gave and was cooperati |  | 
                                    
                    
                        | The interviewee was smiling but rude. |  | 
                                    
                    
                        | The interviewee was very cooperative, although there were times when he kept me |  | 
                                    
                    
                        | The interviewee was very cooperative. |  | 
                                    
                    
                        | The interviewee was very nice and estimated some figures. |  | 
                                    
                    
                        | The interviewee was very nice and willing to answer. |  | 
                                    
                    
                        | The interviewee was vey cooperative and was willing and looknig forward to heari |  | 
                                    
                    
                        | The interviewees were very cooperative and were very interested in what will hap |  | 
                                    
                    
                        | The interviewees were very nice to me. |  | 
                                    
                    
                        | The interviewees were very willing to answer the survey, but became tired and bo |  | 
                                    
                    
                        | The interviwee was first rude telling me that he won't tell me anything about th |  | 
                                    
                    
                        | The lady was very nice and friendly, willing to explain everythingeven when was |  | 
                                    
                    
                        | The language barrier was a big problem. The respondent is a chinese man wo owns |  | 
                                    
                    
                        | The owner could not communicate properly she thought the survey was a waste of h |  | 
                                    
                    
                        | The owner of the firm is uneducated and does not have much interest in finances |  | 
                                    
                    
                        | The owner was fair to give information about his company. |  | 
                                    
                    
                        | The partners were cooperative and the information they gave was truthful. |  | 
                                    
                    
                        | The repondent was too busy and secretive and did not give full attention to the |  | 
                                    
                    
                        | The respondant was ver friendly, cooperartive and patient. |  | 
                                    
                    
                        | The respondence gave me problems because I had to keep repeating a question over |  | 
                                    
                    
                        | The respondent Knows how to work with people and was very open in regards to his |  | 
                                    
                    
                        | The respondent conducted himself in a very professional manner. Although confide |  | 
                                    
                    
                        | The respondent estimated figures on sales for scal year 2007 and 2005 after assu |  | 
                                    
                    
                        | The respondent gave me estimates when it came to figures. |  | 
                                    
                    
                        | The respondent was cooperative and willling to respond. |  | 
                                    
                    
                        | The respondent was easy to communicate with. |  | 
                                    
                    
                        | The respondent was friendly, cooperative and patient |  | 
                                    
                    
                        | The respondent was intererested and willing to answer everything |  | 
                                    
                    
                        | The respondent was not certain about the exact figures so he kept asking others |  | 
                                    
                    
                        | The respondent was not very kin on answering the questions, she did not take the |  | 
                                    
                    
                        | The respondent was patient and helpful and cooperative. |  | 
                                    
                    
                        | The respondent was very a focused interviewee. She seemed to have a head for inc |  | 
                                    
                    
                        | The respondent was very friendly and welcoming, he seemed to be very eger to ans |  | 
                                    
                    
                        | The respondent was willing to answer the questions. No interruptions; full atten |  | 
                                    
                    
                        | The respondent was willing to help though we were often interrupted by phone cal |  | 
                                    
                    
                        | The respondents were welcoming and friendly, seemed to answer the questions with |  | 
                                    
                    
                        | The type of establishment doses appear on the screener but not on the questionai |  | 
                                    
                    
                        | Their figures were estimated and the respondent was very cooperative. |  | 
                                    
                    
                        | There Was Too Much Red Tape It Was Very Difficult To Get The Right Respondent To Answer The Questions. |  | 
                                    
                    
                        | There Were Some Questions That The Respondent Took A Long Time Thinking About So The Interview. |  | 
                                    
                    
                        | There were no problems incurred as the respondant was nice and accommodating, wi |  | 
                                    
                    
                        | They Did Not Want To Answer Questions On Financials. |  | 
                                    
                    
                        | They Don'T Keep Records. |  | 
                                    
                    
                        | They Were Not Comfortable Answering Questions On Money. |  | 
                                    
                    
                        | They Were Not Comfortable Sharing Their Accounting Records. |  | 
                                    
                    
                        | They do not keep their financial records. No account with the bank. Could not sh |  | 
                                    
                    
                        | They were doubtful but cooperative, and were a bit in a hurry for a workshop. |  | 
                                    
                    
                        | Very Cooperative |  | 
                                    
                    
                        | Very Successful Interview |  | 
                                    
                    
                        | Very cooperative |  | 
                                    
                    
                        | Very cooperative. No time Wasted |  | 
                                    
                    
                        | Very polite |  | 
                                    
                    
                        | Very productive with the answers, willing to help where he could |  | 
                                    
                    
                        | Way Yare is a company which has a foreign registration, which helps the companys |  | 
                                    
                    
                        | We Had A Langauge Barrier As The Owner Spoke Chinese. |  | 
                                    
                    
                        | We Had To Ask A Colleague To Translate For Us Since The Respondent Could Not Speak English Or Sesotho. |  | 
                            
            Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.