| Value |
Category |
| A LOT OF INEFFICIENCY |
|
| A LOT OF UNNECESSARY VERIFICATION PROCEDURES |
|
| A MATTER OF FOLLOWING PORT PROCEDURE |
|
| ADMINISTRATION COST IS HIGH |
|
| ADMINISTRATIVE BUREAUCRANCY |
|
| ALOT OF BUREAUCRACY |
|
| ALOT OF BUREAUCRACY & CORRUPTION |
|
| ALOT OF INEFFICIENCY |
|
| AS LONG AS YOU HAVE PAPERS RIGHT |
|
| BREAKDOWN OF EQUIPMENTS |
|
| BUREACRANCY |
|
| BUREAUCRACY |
|
| BUREAUCRACY AND DELAYS |
|
| BUREAUCRATIC PROCEDURES |
|
| BUREAUCRATIC PROCEDURES & ALOT OF CORRUPTION |
|
| CHARGES ARE TOO HIGH |
|
| COMPETITAVE |
|
| CONGESTION |
|
| CONGESTION/INNEFFICIENCY/CORRUPTION |
|
| CORRUPTION |
|
| CORRUPTION & DELAYS IN PROCEDURES |
|
| CORRUPTION NAD DELAYS IN OPERATIONS |
|
| CORRUPTION/BRIBERY LEADING TO IMPORT DELAYS |
|
| COULD NOT COMMENT |
|
| CURRUPTION AND BUREAUCRATIC PROCEDURES |
|
| CURRUPTION BUT IS MANAGEABLE - IT HAS REDUCED |
|
| DAMAGE TO CONSIGNMENT |
|
| DELAY |
|
| DELAY AND UNNECESSARY INSPECTION |
|
| DELAY IN PROCEDURES AT THE PORT |
|
| DELAYING TACTICS |
|
| DELAYS DUE TO BUREAUCRACY |
|
| DELAYS IN CLEARANCE |
|
| DELAYS IN OPERATION |
|
| DELAYS IN PORT OPERATIONS |
|
| DELAYS/ NON WORKING EQUIPMENTS |
|
| DELAYS/BUREAUCRACY |
|
| DO NOT EXPORT |
|
| DO NOT HAVE STANDARD PROCEDURES |
|
| DO NOT USE IT FOR BUSSINESS. |
|
| DO NOT USE THE PORT |
|
| DOCUMENTATION AND CLEARANCE |
|
| DOES NOT ENGAGE IN DIRECT EXPORT & IMPORT OF GOODS |
|
| DON'T USE IT |
|
| DONE BY KTDA BUT IF THERE IS A COST KTDA CHARGES FACTORY |
|
| DONT USE |
|
| DONT USE THE FACILITY MUCH |
|
| EFFICIENT |
|
| EQUIPMENT ARE POOR |
|
| EQUIPMENT BREAKDOWN SUCH AS CRANES IS A BIG PROBLEM |
|
| EQUIPMENT NOT ALWAYS WORKING |
|
| EQUIPMENTS ARE NOT VERY EFFICIENT |
|
| FEW WORKING HOURS |
|
| FIRM ALWAYS PAY STORAGE CHARGES BECAUSE OF THE DELAY |
|
| FREQUENT FAILURE OF MACHINES EG, CRANES |
|
| GOODS TAKE MANY DAYS FROM NAIROBI TO MOMBASA |
|
| GOVERNMENT NOT ENCOURAGING PEOPLE |
|
| HAS HAD NO PROBLEM |
|
| HAS IMPROVED |
|
| HIGH TARIFFS TO BE PAID AND PROCESS STREAMLINED |
|
| IF DOCUMENTATION IS OK, NO PROBLEM |
|
| IMMIGRATION RELATED COMPLAINS |
|
| IMPROVING |
|
| INCOMPEENT WORKERS AT PORT |
|
| INEFFECIENT/EXPENSIVE. |
|
| INEFFICIENCES |
|
| INEFFICIENCIES |
|
| INEFFICIENCY IN OPERATIONS |
|
| INEFFICIENCY IN THE PROCESSES |
|
| INEFFICIENT & SLOW |
|
| INEFFICIENT PROCEDURES |
|
| INSPECTION STAGES ARE TOO MANY HENCE COMPLICATION |
|
| IT HAS CLEARING AGENT |
|
| IT IS WELL UNDERSTOOD |
|
| IT NEEDS MAJOR OVERHAUL |
|
| ITEM COSTING $50 |
|
| LACK OF EFFICIENCY |
|
| LACK OF EQUIPMENT & ADMINISTRATIVE PROBLEM |
|
| LEVY CHARGES ARE HIGH |
|
| LOND PERIOD TAKEN TO OFFLOAD |
|
| MOST WORK DONE BY AGENTS. |
|
| NO COMMENT |
|
| NO COMMENT WERE GIVEN |
|
| NO EXPERIENCE WITH PORTS |
|
| NO OPINION |
|
| NO PROBLEM/STREAMLINED PROCEDURES. |
|
| NOT AFFECTED BY ANY WAY |
|
| NOT FRIENDLY AND ARE CORRUPT |
|
| OCCASIONALLY SOME EQUIPMENTS SUCH AS CRANES NOT WORKING |
|
| OKEY |
|
| OLD EQUIPMENT HAMPERS EFFICIENCY AT THE PORT |
|
| OPERATIONS ARE OKEY |
|
| OPERATIONS ARE OKEY. |
|
| OPERATIONS CHANGED |
|
| OVERCHARGING |
|
| POOR EMPLOYEES ATTITUDE |
|
| PORT INNEFFICIENCY |
|
| PORT VERY INNEFFICIENT |
|
| PROCEDURE NOT STREAMLINED |
|
| PROCESS ARE STRAIGHT FOWARD |
|
| PROCESS IS LONG & CUMBERSOME BEFORE GOODS GET RELEASED |
|
| PROCESS TOO SLOW |
|
| PROVIDED THERE IS NO DOCUMENTATION |
|
| PUBLIC HEALTH INSPECTORS CHARGE KSH 6000 INSPECTION FEE |
|
| QUITE GOOD |
|
| REFERS TO NAIROBI INLAND PORT |
|
| RELIES ON CLEARING AGENTS |
|
| RIGIDITY BY PERSONNELON PAPER ISSUES |
|
| SERVICES ARE EFFICIENT |
|
| SERVICES ARE GOOD |
|
| SERVICES ARE GOOD BUT A LOT OF RED TAPE |
|
| SERVICES ARE OKEY BUT TOO EXPENSIVE |
|
| SERVICES ARE WITHIN THE ACCEPTED STANDARD |
|
| SERVICES HAVE IMPROVED |
|
| SEVERAL STEPS INVOLVES . |
|
| SHIPPING DELAYS AND ERRORS IN DOCUMENTATION |
|
| SHIPPING OVER THE WEEKWED |
|
| SLOW & EXPENSIVE |
|
| SO BEREAUCRATIC |
|
| SOME EQUIPMENTS SUCH AS CRANES ARE NOT WORKING-WORN OUT |
|
| SOMETIMES THEY SAY THEY DONT HAVE UNLOADING SERVICES |
|
| SYSTEM DO NOT WORK ON THEIR OWN |
|
| THE FIRM DOES NOT IMPORT OR EXPORT DIRECTLY |
|
| THE PORT OPERATIONS SHOULD BE PROVITISED TO MAKE IT EFFI |
|
| THE SERVICES ARE EFFICIENT & FAST |
|
| THEFT |
|
| THEIR OPERATIONS ARE OKEY. |
|
| THER IS ALOT OF DALAY |
|
| THERE ARE MANY BROKERS UNIDENTIFIED |
|
| THERE IS ALOT OF CONGESTION CAUSING DELAY |
|
| THERE IS ELEMENT OF CORRUPTION |
|
| THEY ARE IMPROVING |
|
| THEY SOMTIMES INSIST ON LOCAL INSPECTION AND PRICING |
|
| TOO MANY PROCEDURES TO BE FOLLOWED |
|
| TOO MUCH DELAY |
|
| TOO MUCH PAPER WORK |
|
| TOO MUCH RED TAPE, DELAY & BUREAUCRACY |
|
| TOO SLOW |
|
| TOO SLOW BUT DEMAND HIGH PRICES FOR SERVICES |
|
| TOO SLOW IN SERVICE PROVISION |
|
| TOO SLOW TO PROCESS |
|
| UN FRIENDLY OFFICIALS WHO ARE VERY FRUSTRATING |
|
| UNNECESSARY BARRIES |
|
| UNNECESSARY DELAY & PROCEDURAL ABSTACLES |
|
| UNNECESSARY DELAYS CAUSED |
|
| UNNECESSARY DELAYS DUE TO LIMITED KNOWLEDGE BY OFFICIALS |
|
| USE CLEARING AGENT |
|
| USES CLEARING AGENT |
|
| VAT PAYMENT & CORRUPT PRACTICES WHILE OTHERS DON'T PAY |
|
| VERY SLOW |
|
| VERY SLOW IN THEIR OPERATIONS |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.