| Value | Category |
|---|---|
| 1 | Does not have good reception |
| 2 | The keyboard is difficult to use |
| 3 | Noise/interference heard |
| 4 | It easily turns off |
| 5 | The battery does not last long/ it goes off quickly |
| 6 | It was damaged/ it did not turn on again |
| 7 | Other: (Specify) |
| 98 | Don't know |
| 99 | Refused/No answer |
| Sysmiss |