Enterprise Survey 2013
Croatia, 2013
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Reference ID
HRV_2013_ES_v01_M
Producer(s)
World Bank, European Bank for Reconstruction and Development
Created on
Sep 05, 2014
Last modified
Mar 29, 2019
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18249
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- Data files
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Croatia-2013-full
data
Most important new/significantly improved method of supplying products/s (ECAo8x)
Data file: Croatia-2013-full data
Overview
Valid:
115
Type:
Discrete
Start:
1902
End:
2120
Width:
219
Format:
Questions and instructions
Literal question
Please give a short description of this establishment's most important new or significantly improved production or delivery method.
Categories
| Value | Category |
|---|---|
| 1.web shop 2.kanban | |
| Ambulatory selling (which is a way of selling in which you take your products to the customer, he/she does not come to you and he/she does has not made a previous order) | |
| Better packing and protection of product during transport | |
| Business environment has improved - could not specify | |
| Buyer are supplied with products a?ording to their wishes, assortment and quantity | |
| Catering and delivery of products outside of facility | |
| Combination of transport systems | |
| Communication channels, suppliers and organization of delivery | |
| Coordination and communication between business units, operational records, financial indicators | |
| Delivery across all of Croatia - it is a new service, they didn't do delivery across the whole country previously | |
| Delivery at any time | |
| Delivery at house | |
| Delivery at house, within 20 km for free | |
| Delivery contract for traders within Croatian mail system | |
| Delivery of gas at house | |
| Delivery of products to the costumers by using delivery service - it is a new service, they did not offer it before | |
| Delivery to the customer within 24 hours, and technological procedures for implementation of that delivery | |
| Delivery vehicles are modern and safer | |
| Does not apply | |
| Employee services by personal delivery | |
| Every year our accounting software is being upgraded | |
| Faster service | |
| Gain on the speed of delivery and ease of use, as well as savings due to ease of use of the product | |
| Improved communication a?ess | |
| Improved informatics for easier organization of the work | |
| It's difficult to assess because we are trying to make a rationalization in terms of more quality supplies, savings related to transportation, but environment is such that firms that are in bunkrupcy are lowering market | |
| Large amounts of working materials are put in dry storages for rain situations. in those situations they can deliver the ready concrete while others can't | |
| Logistic to be able to respond to customers need asap | |
| Method of delivery to customers, end users can call and get the goods immediately for free | |
| More easier way to cross boards, saving time and using own vehicles | |
| New software and applications that we use for accounting | |
| New vehicle is equipped and adapted for the transport of our products | |
| Nothing, orders are being made by telephone | |
| Optimizing the procurement of goods and services and the distribution of jobs | |
| Other companies started to deliver with help of their partners so we did not have to do it any more | |
| Own trucks, free delivery | |
| Packaging, equipping vehicles for delivery, internal transport | |
| Previous goods have not been pelleted, and now they are pelleted, sorted by sections and numbered | |
| Procurement of vehicles with special tools that greatly facilitate the transport and loading and unloading of materials. | |
| Rational distribution, more efficient delivery to the client, more frequently visiting sales place | |
| Reorganization of the delivery process | |
| Routing - could not be specified | |
| Sales via internet, new suppliers, new agencies, new approved versions. analyze of errors so clients can be more satisfied. | |
| Sending a letter of intent to 1 year in advance | |
| Technology of making products - could not be more specific | |
| The new method has further a?elerated service of the company | |
| There was none | |
| They have started to do fast delivery of their products to the end-user themselves | |
| Through warehousing (faster a?ess to stock by information technology) | |
| Transportation of orthopaedic aids for those who can not transport them by themselfs, improved system of a?ounting, anti-rheumatic cream | |
| Using external courier service | |
| Warehouse is computerized, delivery of material needed for construction is more efficient | |
| We adjusted packing to fit curries standards, delivery of smaller amounts of goods vial curriers. | |
| We are also installing our items for our buyers | |
| We are delivering goods directly to customers | |
| We are included in fast delivery system, so we can receive and send goods faster | |
| We bought new delivery vehicles | |
| We have a company that especially takes care of delivery of products | |
| We have improved the speed and quality of installation or production of metal parts and metal products | |
| We have introduced a system of monitoring vehicles and drivers giving them instructions and seeing him on the gps, preventing manipulation of employees | |
| We introduced the containers and vehicles for fast delivery with even better organization and communication. | |
| We monitor delivery | |
| We work through the delivery of external specialized channels | |
| did not introduce new processes | |
| started accepting electronic prescriptions | |
| supplying customers - delivery; there did not do delivery before, they used a specialised delivery service but now they do it themselves | |
| they started to do delivery by themselves , they did not do that before |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Interviewer instructions
INTERVIEWER: The most important production or delivery method innovation is the production or delivery method innovation that had the largest impact on the operations of the establishment.
Others
Notes
ECAo8x. Most important new/significantly improved method of supplying products/services