To what extent are information and communication technologies (computers, internet, and software) used to support key business activities in each of the following business processes?
Product and service enhancement
Categories
Value
Category
-9
Don’t Know (spontaneous)
-7
NA
1
Never
2
Rarely (once in a while)
3
Sometime (few times a month)
4
Frequently (few times a week)
5
All the time (Daily)
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
