Financial Literacy Diagnostic Surveys 2008 and 2009 (Panel)

Russian Federation, 2008 - 2009

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Reference ID

RUS_2008_FLDS_v01_M

Producer(s)

National Agency for Financial Studies (NAFS)

Metadata

DDI/XML JSON

Created on

Dec 20, 2012

Last modified

Mar 29, 2019

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5273

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Confidence in dispute resultion with financial institutions (Q22)

Data file: World_Bank_Russia_Panel_FinLit_survey

Overview

Valid: 1600

Invalid: 1366

Type: Discrete

Decimal: 0

Start: 538

End: 540

Width: 3

Range: -

Format:

Questions and instructions

Literal question

If a conflict with a financial organization (bank, insurance company or the like) arises regarding the provision of financial services to you, how sure are you in the quick and just resolution of the dispute?

Categories

Value	Category
1	I am completely sure
2	I am rather sure
3	Fifty-fifty
4	I am not quite sure
5	I am not at all sure
99	Don't know
999	No answer
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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