| Value | Category |
|---|---|
| 1 | Consumer credit |
| 2 | Bank current account |
| 3 | Bank transaction account |
| 4 | Currency exchange |
| 5 | Credit card |
| 6 | Debit card (Bank plastic card) |
| 7 | Mortgage loan |
| 8 | Internet, Mobile banking |
| 9 | Insurance policies |
| 10 | Investments in companies' stock |
| 11 | Local and foreign money remittance |
| 12 | None of the above |
| 14 | Agriculture loan |
| 15 | Business loan |
| 99 | No answer |