| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 4 |
3.6%
|
| -7 | There is only one available internet provider | 4 |
3.6%
|
| 1 | Unable to change provider | 20 |
18%
|
| 2 | With some difficulty | 38 |
34.2%
|
| 3 | With little difficulty | 21 |
18.9%
|
| 4 | With no difficulty at all | 24 |
21.6%
|