| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 4 |
2.7%
|
| -7 | There is only one available internet provider | 12 |
8.1%
|
| 1 | Unable to change provider | 68 |
45.9%
|
| 2 | With some difficulty | 10 |
6.8%
|
| 3 | With little difficulty | 21 |
14.2%
|
| 4 | With no difficulty at all | 33 |
22.3%
|