| Value | Category | Cases | |
|---|---|---|---|
| 1 | 1. NON-AVAILABILITY OF THE SERVICE | 345 |
30.7%
|
| 2 | 2. INADEQUATE SERVICE PROVIDED | 616 |
54.8%
|
| 3 | 3. Lack of Knowledge | 114 |
10.1%
|
| 4 | 4. DOES NOT YIELD ANY RESULTS | 31 |
2.8%
|
| 5 | 5. OTHERS(SPECIFY) | 19 |
1.7%
|
| Sysmiss | 985 |