| Value | Category | Cases | |
|---|---|---|---|
| 1 | 1. NON-AVAILABILITY OF THE SERVICE | 464 |
30.1%
|
| 2 | 2. UNABLE TO PAY THE LOAN | 416 |
27%
|
| 3 | 3. INADEQUATE SERVICE PROVIDED | 460 |
29.9%
|
| 4 | 4. Lack of Knowledge | 63 |
4.1%
|
| 5 | 5. DOES NOT YIELD ANY RESULTS | 68 |
4.4%
|
| 6 | 6. OTHERS(SPECIFY) | 69 |
4.5%
|
| Sysmiss | 570 |