Type | Journal Article - The African Journal of Information Systems |
Title | Dynamite in small packages: the Engaged Elite as an Facebook emerging niche market |
Author(s) | |
Volume | 9 |
Issue | 1 |
Publication (Day/Month/Year) | 2017 |
URL | http://digitalcommons.kennesaw.edu/cgi/viewcontent.cgi?article=1353&context=ajis |
Abstract | Social networking sites, such as Facebook, have gained immense popularity as communication platforms and as advertising tools. Generation Yers have a strong need to engage with others and make connections-digitally and in person. This paper examines the Facebook behavior of Generation Y by means of a self-administered survey of 383 university students. The purpose of this research was to determine whether clusters of Generation Y Facebook users could be identified on the basis of their Facebook behavior and usage. All multi-item constructs were subjected to an exploratory factor analysis and a two-step cluster analysis. Three clusters emerged: “Engaged Elite,” “Neutral Masses,” and ‘Facebook Floaters.” The results indicate that Facebook remains a feasible channel to initiate and engage in a number of marketing activities. However, the focus should not be on ‘pushing’ content and information, but rather on engaging the users__and to facilitate sharing between users across their networks. |
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