| Value | Category | Cases | |
|---|---|---|---|
| -4 | Missing data | 0 |
0%
|
| -3 | Refused to answer | 0 |
0%
|
| -2 | Not applicable | 0 |
0%
|
| -1 | Don't know | 0 |
0%
|
| 1 | Getting pension paid into a bank account | 3 |
5.8%
|
| 2 | Getting a new power of attorney | 2 |
3.8%
|
| 3 | Grant stops when not collected | 6 |
11.5%
|
| 4 | Office runs out of money | 2 |
3.8%
|
| 5 | No back pay | 2 |
3.8%
|
| 6 | New ID book | 9 |
17.3%
|
| 7 | Officers unhelpful/rude | 18 |
34.6%
|
| 8 | Not paid on time | 5 |
9.6%
|
| 9 | Others (specify) | 5 |
9.6%
|
| Sysmiss | 5717 |