| Value | Category | Cases | |
|---|---|---|---|
| -4 | Missin data / Missing information | 0 |
0%
|
| -3 | Refused to answer | 0 |
0%
|
| -2 | Not applicable | 0 |
0%
|
| -1 | Don't know | 0 |
0%
|
| 1 | Getting pension paid into a bank account | 4 |
5.6%
|
| 2 | Getting a new power of attorney | 1 |
1.4%
|
| 3 | Grant stops when not collected | 1 |
1.4%
|
| 4 | Office runs out of money | 6 |
8.3%
|
| 5 | No back pay | 4 |
5.6%
|
| 6 | New ID book | 3 |
4.2%
|
| 7 | Officers unhelpful / rude | 12 |
16.7%
|
| 8 | Not paid on time | 36 |
50%
|
| 9 | Getting pension approved due to my age | 3 |
4.2%
|
| 10 | Long queues | 1 |
1.4%
|
| 11 | Only receiving R500 instead of the R620 | 1 |
1.4%
|
| Sysmiss | 5488 |