| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 38 |
5.3%
|
| -7 | DOES NOT APPLY (SPONTANEOUS) | 200 |
27.8%
|
| 1 | We fixed it but did not take further action | 30 |
4.2%
|
| 2 | We fixed it and took action to make sure it did not happen again | 232 |
32.2%
|
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 142 |
19.7%
|
| 4 | No action was taken | 78 |
10.8%
|
| Sysmiss | 1275 |