| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 4 |
0.6%
|
| -7 | DOES NOT APPLY (SPONTANEOUS) | 136 |
20.3%
|
| 1 | We fixed it but did not take further action | 43 |
6.4%
|
| 2 | We fixed it and took action to make sure it did not happen again | 293 |
43.8%
|
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 154 |
23%
|
| 4 | No action was taken | 39 |
5.8%
|
| Sysmiss | 700 |