| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 3 |
1.4%
|
| -7 | DOES NOT APPLY (SPONTANEOUS) | 9 |
4.2%
|
| 1 | We fixed it but did not take further action | 21 |
9.8%
|
| 2 | We fixed it and took action to make sure it did not happen again | 94 |
43.9%
|
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 80 |
37.4%
|
| 4 | No action was taken | 7 |
3.3%
|
| Sysmiss | 146 |