| Value | Category | Cases | |
|---|---|---|---|
| 1 | Dissatisfied | 9858 |
13.5%
|
| 2 | 2 | 4350 |
6%
|
| 3 | 3 | 7241 |
9.9%
|
| 4 | 4 | 6718 |
9.2%
|
| 5 | 5 | 12046 |
16.5%
|
| 6 | 6 | 7812 |
10.7%
|
| 7 | 7 | 7822 |
10.7%
|
| 8 | 8 | 7641 |
10.5%
|
| 9 | 9 | 3407 |
4.7%
|
| 10 | Satisfied | 5964 |
8.2%
|
| -4 | Not asked | 4122 | |
| -2 | NA | 70 | |
| -1 | DK | 767 |