| Value | Category |
|---|---|
| ADVISE HEALTH WORKER | |
| APPEAL TO PATIENT | |
| APPOLOGIZE IF ANY | |
| APPOLOGIZE TO PATIENT ON WORKER'S BEHALVE | |
| BRING BEFORE PROFESS | |
| CALM THE STAFF/REPOR | |
| FIND THE CAUSE | |
| First Counsel & later know causes of action | |
| LOOK AFTER THE PATIE | |
| NOT APPLICABLE | |
| Not Applicable | |
| REPORT TO H.O.D. | |
| SETTLE THE FIGHT | |
| STUDY THE SITUATION | |
| TELL THE WORKER & CORRECT THEM | |
| TO GIVE THEM WRONG MEDICATION | |
| TO RETRIEVE THE DRUG | |
| TRY TO MAKE PEACE | |
| TRY TO REASON WITH PERSON BUT REPORT IF IT PERSISTS | |
| TRY TO RESOLVE OR REPORT IF IT PERSISTS | |
| Talk to health worker involved | |
| WARN THE STAFF |