| Value | Category | Cases | |
|---|---|---|---|
| 1 | Hours of operation | 11 |
3.8%
|
| 2 | Waiting time | 23 |
7.9%
|
| 3 | Infrastructure and amenities | 11 |
3.8%
|
| 4 | Communication with patients | 7 |
2.4%
|
| 5 | Courtesy and respect shown to patients | 20 |
6.9%
|
| 6 | Amount of time spent with patients | 10 |
3.4%
|
| 7 | Availability of staff in general | 16 |
5.5%
|
| 8 | Availability of female staff | 1 |
0.3%
|
| 9 | Availability of male staff | 1 |
0.3%
|
| 10 | Availability of drugs, tests, supplies and equipment | 75 |
25.9%
|
| 11 | Ability to provide care according to best clinical practice | 4 |
1.4%
|
| 12 | Privacy | 0 |
0%
|
| 13 | Safety | 0 |
0%
|
| 14 | Cost | 7 |
2.4%
|
| 96 | Other (Specify) | 1 |
0.3%
|
| 97 | No Improvement Needed | 103 |
35.5%
|
| Sysmiss | 804 |