| Value | Category | Cases | |
|---|---|---|---|
| 1 | Hours of operation | 7 |
4.5%
|
| 2 | Waiting time | 14 |
8.9%
|
| 3 | Infrastructure and amenities | 4 |
2.5%
|
| 4 | Communication with patients | 4 |
2.5%
|
| 5 | Courtesy and respect shown to patients | 9 |
5.7%
|
| 6 | Amount of time spent with patients | 3 |
1.9%
|
| 7 | Availability of female staff | 1 |
0.6%
|
| 8 | Availability of male staff | 4 |
2.5%
|
| 9 | Availability of drugs, tests, supplies and equipment | 62 |
39.5%
|
| 10 | Ability to provide care according to best clinical practice | 3 |
1.9%
|
| 11 | Privacy | 1 |
0.6%
|
| 12 | Safety | 0 |
0%
|
| 13 | Cost | 9 |
5.7%
|
| 96 | Other (Specify) | 36 |
22.9%
|
| Sysmiss | 16 |