| Value | Category | Cases | |
|---|---|---|---|
| 1 | Hours of operation | 11 |
4.4%
|
| 2 | Waiting time | 28 |
11.3%
|
| 3 | Infrastructure and amenities | 12 |
4.8%
|
| 4 | Communication with patients | 7 |
2.8%
|
| 5 | Courtesy and respect shown to patients | 2 |
0.8%
|
| 6 | Amount of time spent with patients | 8 |
3.2%
|
| 7 | Availability of female staff | 1 |
0.4%
|
| 8 | Availability of male staff | 1 |
0.4%
|
| 9 | Availability of drugs, tests, supplies and equipment | 72 |
29%
|
| 10 | Ability to provide care according to best clinical practice | 6 |
2.4%
|
| 11 | Privacy | 1 |
0.4%
|
| 12 | Safety | 1 |
0.4%
|
| 13 | Cost | 19 |
7.7%
|
| 96 | Other (Specify) | 79 |
31.9%
|
| Sysmiss | 690 |