| Value | Category | Cases | |
|---|---|---|---|
| -96 | Other (Specify) | 9 |
2.2%
|
| 1 | Hours of operation | 14 |
3.4%
|
| 2 | Waiting time | 43 |
10.5%
|
| 3 | Infrastructure and amenities | 26 |
6.3%
|
| 4 | Communication with patients | 20 |
4.9%
|
| 5 | Courtesy and respect shown to patients | 21 |
5.1%
|
| 6 | Amount of time spent with patients | 9 |
2.2%
|
| 7 | Availability of female staff | 4 |
1%
|
| 8 | Availability of male staff | 6 |
1.5%
|
| 9 | Availability of drugs, tests, supplies and equipment | 115 |
28%
|
| 10 | Ability to provide care according to best clinical practice | 14 |
3.4%
|
| 11 | Privacy | 3 |
0.7%
|
| 12 | Safety | 0 |
0%
|
| 13 | Cost | 126 |
30.7%
|
| Sysmiss | 1695 |