| Value | Category | Cases | |
|---|---|---|---|
| 1 | Call/SMS utility company | 126 |
5.6%
|
| 2 | Call a local technician | 68 |
3%
|
| 3 | Send a letter/email | 0 |
0%
|
| 4 | Social media | 0 |
0%
|
| 5 | Talk to community representative | 9 |
0.4%
|
| 6 | No system to request repairs/file complaint | 215 |
9.6%
|
| 7 | Doing nothing | 1814 |
81.2%
|
| 555 | Other, specify | 3 |
0.1%
|
| Sysmiss | 1211 |