| Value | Category | Cases | |
|---|---|---|---|
| 1 | No worsening | 0 |
0%
|
| 2 | Harder to reach | 0 |
0%
|
| 3 | More crowded | 30 |
42.9%
|
| 4 | Less safe | 2 |
2.9%
|
| 5 | Treated worse by staff | 13 |
18.6%
|
| 6 | Treated worse by other users | 5 |
7.1%
|
| 7 | Service became less affordable | 12 |
17.1%
|
| 8 | Don't know | 0 |
0%
|
| 9 | Other (specify) | 7 |
10%
|
| 10 | 1 |
1.4%
|
|
| Sysmiss | 12807 |