| Value | Category | Cases | |
|---|---|---|---|
| 1 | No worsening | 1473 |
68.4%
|
| 2 | Harder to reach | 154 |
7.1%
|
| 3 | More crowded | 350 |
16.2%
|
| 4 | Less safe | 26 |
1.2%
|
| 5 | Treated worse by staff | 37 |
1.7%
|
| 6 | Treated worse by other users | 6 |
0.3%
|
| 7 | Service became less affordable | 62 |
2.9%
|
| 8 | Don't know | 35 |
1.6%
|
| 9 | Other (specify) | 6 |
0.3%
|
| 10 | 1 |
0%
|
|
| 11 | 1 |
0%
|
|
| 12 | 1 |
0%
|
|
| 13 | 1 |
0%
|
|
| 15 | 1 |
0%
|
|
| Sysmiss | 10723 |