| Value | Category | Cases | |
|---|---|---|---|
| -9 | DON’T KNOW (SPONTANEOUS) | 0 |
0%
|
| -7 | DOES NOT APPLY (SPONTANEOUS) | 4 |
2.6%
|
| 1 | We fixed it but did not take further action | 14 |
9.3%
|
| 2 | We fixed it and took action to make sure it did not happen again | 109 |
72.2%
|
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 24 |
15.9%
|
| 4 | No action was taken | 0 |
0%
|