| Value | Category | Cases | |
|---|---|---|---|
| 1 | Happy with existing provider | 6189 |
57.2%
|
| 2 | Cost of terminating service contract | 208 |
1.9%
|
| 3 | Admin processes too complicated | 138 |
1.3%
|
| 4 | other | 2371 |
21.9%
|
| 6 | It takes too long to port a number | 68 |
0.6%
|
| 7 | I could not port my number | 1840 |
17%
|
| Sysmiss | 11632 |