| Value | Category | Cases | |
|---|---|---|---|
| 1 | Non-Availability of the Service | 414 | 
                                    
                                    12.6%
                                 | 
| 2 | Unable to Pay the Loan | 1376 | 
                                    
                                    41.8%
                                 | 
| 3 | Inadequate Service Provided | 535 | 
                                    
                                    16.2%
                                 | 
| 4 | Ignorance | 112 | 
                                    
                                    3.4%
                                 | 
| 5 | Does Not Yield Any Results | 157 | 
                                    
                                    4.8%
                                 | 
| 6 | Other Specify | 701 | 
                                    
                                    21.3%
                                 | 
| Sysmiss | 535 |